1 Customer Care Specialist- El Paso Tx or Deerfield IL Job in Forest, IL
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Customer Care Specialist- El Paso Tx or Deerfield IL
$40k-51k (estimate)
Full Time
1 Week Ago
AIRLIFE is Hiring a Customer Care Specialist- El Paso Tx or Deerfield IL Near Forest, IL
W2 Temp to potential to hire. Ideal location is El Paso TX or Deerfield IL. Outside of these areas, remote may be considered.
Company DescriptionAt AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!
Position SummaryThe Customer Care Specialist of AirLife will provide excellent customer service and sales support. Coordinate product sales related activities. Perform a variety of departmental functions related to sales and customer service.
Position QualificationsThe specific minimum competencies needed to perform the essential duties of the job include knowledge, skills, abilities, level of education, and experience necessary for successful performance. These competencies are generally demonstrated through specific service, education, or training.
Knowledge: Acquired through education, certifications, training, experience.
Amount of travel availability required for position.
At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements.
DEIA STATEMENT
At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.
Company DescriptionAt AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!
Position SummaryThe Customer Care Specialist of AirLife will provide excellent customer service and sales support. Coordinate product sales related activities. Perform a variety of departmental functions related to sales and customer service.
Position QualificationsThe specific minimum competencies needed to perform the essential duties of the job include knowledge, skills, abilities, level of education, and experience necessary for successful performance. These competencies are generally demonstrated through specific service, education, or training.
Knowledge: Acquired through education, certifications, training, experience.
- Knowledge of sales techniques and terminology required. Intermediate to Advanced MS OFFICE experience.
- Two to four years of experience in a customer service position is required.
- Ability to work in a fast-paced environment.
- Ability to manage multiple projects/issues simultaneously.
- Minimum 2 years experience in a customer service position.
- Minimum requirement is some college experience. Associates degree preferred.
Amount of travel availability required for position.
- Less than 10%.
- There may be an occasional requirement for overnight travel for tradeshows, training, or customer visits.
- Order Entry: Domestic, International, GWR
- Rebates: Entry Misc., Rebate reports to Reps
- Tracings
- New Commissions: Sales tracking by rep, manual spreadsheets
- Weekly Sales; excel spreadsheets, daily & weekly
- Organization: Export documentation, international order entry, filing
- Customer Service: Phone inquiries, email responses, RGA, CAPA
- Sales Support: Literature, samples, etc.
- Product Knowledge
- Other duties as required.
- Focus on achieving our Company mission
- Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety.
- Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity.
- Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits.
- Contribute to building and maintaining a positive team environment.
- Assure all policies and guidelines are implemented and followed
At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements.
DEIA STATEMENT
At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.
Job Summary
JOB TYPE
Full Time
SALARY
$40k-51k (estimate)
POST DATE
06/18/2024
EXPIRATION DATE
07/15/2024
WEBSITE
globaltrex.com
HEADQUARTERS
Aurora, CO
SIZE
<25
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