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Account Manager, SME & Growth
Airwallex San Francisco, CA
$102k-137k (estimate)
Full Time 1 Week Ago
Save

Airwallex is Hiring an Account Manager, SME & Growth Near San Francisco, CA

About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
What You'll DoAirwallex is looking for a professional with account management experience and a hunger to grow our top tier clients and business from 0 to 1 in the US. We are looking for someone who has a passion for building relationships, solving problems, being a valued business partner to our customers, and a desire to revolutionize the way companies transact globally.
As an Airwallex Account Manager, you will build relationships with our existing top tier customers to ensure that our customers are maximizing the value they are receiving from our products and services. Your main focus and goal is to drive value that leads to adoption, expansion, and customer satisfaction. You will be dedicated to finding cross-sell opportunities within current client accounts by establishing lasting relationships with key decision makers.
We are a hybrid working environment with 2 days per week in the office (SF, NYC).
Responsibilities
  • Product & Customer Expertise: Serve as the go-to expert on the Airwallex platform, understanding customer needs and tailoring solutions to meet them.
  • Revenue Growth: Identify and convert new opportunities within existing accounts, driving increased platform adoption and revenue.
  • Executive Engagement: Conduct consultative meetings with senior leaders, showcasing the business value of Airwallex's innovative solutions.
  • Cross-Functional Collaboration: Partner with internal teams to optimize the client experience and maximize platform utilization.
  • Customer Insights: Deeply understand customer needs through various feedback channels, including data analysis, surveys, and QBRs.
  • Leadership: Mentor junior team members and provide strategic guidance on key account decisions.
Who You AreIf you have a customer first mentality, are solution focused, obsessively curious about everything, and have a desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. You will be part of a small team and a driving force in helping us expand the US market.
Minimum Qualifications
  • Experience: At least 3 years of proven success in software sales or account management within the technology or SaaS industry.
  • Sales Technology: Prior experience in API sales or account management and proficiency with Salesforce
  • Sales Acumen: Demonstrated expertise in value-based solution selling and navigating complex sales cycles. Comfortable presenting to and closing deals with C-level executives.
Preferred Qualifications
  • Industry Familiarity: Fintech experience
  • Technical Aptitude: Looker or other data visualization experience
  • Analytical & Organizational Skills: Possess strong analytical and problem-solving abilities, complemented by an organized and methodical approach to work.
  • Drive and Initiative: Self-motivated and results-oriented, with a passion for exceeding goals and a willingness to go the extra mile.
  • Customer-Centric Approach: A genuine commitment to understanding and exceeding customer needs, consistently prioritizing their satisfaction and success.
Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Compensation Range: $96K - $140K

Job Summary

JOB TYPE

Full Time

SALARY

$102k-137k (estimate)

POST DATE

09/07/2024

EXPIRATION DATE

10/11/2024

WEBSITE

airwallex.com

HEADQUARTERS

San Francisco, CA

SIZE

25 - 50

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