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Summary
The Inside Sales Representative gathers data and actively listens to prospective and existing clients by using consultative methods to fully understand their business, uncover their problems, and identify impact areas. The daily functions include prospecting, qualifying, disqualifying, and selling products across multiple applications to prospective and current customers across the region.
Duties and Responsibilities
Customer Base Management
• Engage in cold-call prospecting with current customers to nurture client relationships and to create new opportunities
• Follow up with customers to determine the status of open quotes and report findings to the Branch Manager.
• Reply to quotes promptly and enter them into P21 for accurate tracking
• Expedite orders and ensure customer’s quoted date is met.
• Address and resolve any customer issues and complaints promptly and notify management and/or Outside Sales Rep if circumstances escalate.
• Research customer demographics and keep management informed of customer needs, buying trends, and market conditions
• Process cancellations or changes in sales orders appropriately and communicate to related departments as required.
• Interface with Shipping and Vendors to ensure delivery commitment to clients is met.
• Communicate and help resolve payment and credit issues with the Accounts Receivable Representative if needed.
• Update customer contact information in P21’s Contact Management System and notify the outside sales representative of any changes with existing customer information and new customers in the CRM platform.
• Participate in the “On-Call” rotation (this includes lunch hour, after-hours, and weekends)
• Ask probing and discovering questions when receiving a quote from a customer to ensure the best options to receive an order are presented.
Business Creation & Growth
• Build and maintain a healthy pipeline of qualified sales opportunities
• Identify and close inside sales (e.g. Up-selling) opportunities with existing customers to achieve assigned objectives while ensuring regular and effective communication
• Continuously identify and develop opportunities utilizing inbound/outbound calls for customer development and revenue growth.
• Collaborate with Team Manager to determine essential strategic approaches for sales.
• Attend sales meetings concerning sales targets or forecasts, skill-building, and professional development meetings.
• Participate in ad-hoc sales campaigns and programs to help generate new prospects/opportunities.
• A follow-up report is required on the Outside Salesman’s weekly call report
Additional Responsibilities
Knowledge, Skills, and Abilities
• Energetic, self-starter with the ability to adapt to change in a highly dynamic work environment
• Outstanding written and verbal communication, presentation, and time management skills
• Microsoft Office proficiency
• Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a results-driven culture
• Ability to initiate, establish, and nurture meaningful business relationships over the phone.
• Develop strong product/price knowledge as well as customer knowledge
• Strong ability to sell and be persuasive over the phone
Education and Qualifications
Full Time
Business Services
$75k-106k (estimate)
05/24/2024
11/12/2024
aivinc.com
HOUSTON, TX
100 - 200
1991
Private
RAY COOK II
$50M - $200M
Business Services
The following is the career advancement route for Inside Sales Representative positions, which can be used as a reference in future career path planning. As an Inside Sales Representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Representative. You can explore the career advancement for an Inside Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Representative job description and responsibilities
A good sales representative knows how to qualify prospects and close sales.
02/16/2022: Minneapolis, MN
Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
02/23/2022: Beaumont, TX
At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.
02/07/2022: Modesto, CA
Contributes to the development of sales strategy to meet and exceed sales goals.
01/29/2022: Bremerton, WA
Evaluate sales pricing to maximize gain balanced by target volume.
12/31/2021: Grand Rapids, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Representative jobs
Do brain games or logic puzzles.
12/15/2021: Anchorage, AK
Ensure development of wholesale and retail channel.
12/19/2021: Charleston, WV
Follow, report on, and coordinate with, customer activities and needs.
01/05/2022: Muskegon, MI
Goal Orientation with a Focus on the Client.
12/22/2021: Los Angeles, CA
Pull potential prospects through human touch.
01/06/2022: Columbia, SC
Step 3: View the best colleges and universities for Inside Sales Representative.