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AKA Rittenhouse Square is hiring for a Front Office Manager with 3-5 Guest Services experience!
RESPONSIBILITIES
· Overseeing the Guest Service Staff and Door, providing support and leadership.
· Auditing reservations to ensure all residents’ requests are in order to their arrival.
· Maintaining communication with residents (before, during, and after stay at the property).
· Provide a thorough and professional introduction to incoming leads via walk-ins, providing property tours and suite introductions when applicable.
· Assist with guest service association duties including answering phones, making reservations, hailing cabs, providing dining or shopping recommendations, etc.
REQUIRED QUALIFICATIONS
· Associate degree or higher.
· Minimum 3-5 years of Guest Service experience.
· Ability to be flexible with work schedule including nights, weekends and holidays.
· Meticulous attention to detail.
· Demonstrated strong guest service, problem solving and decision-making skills.
ABOUT AKA RITTENHOUSE SQUARE
AKA Rittenhouse Square is located on the corner of 18th and Walnut Streets, across from the formal entrance of Rittenhouse Square, the jewel of William Penn’s plan for Philadelphia. The majestic twelve-story historic landmark has been respectfully transformed with stylish contemporary interiors while preserving the building’s magnificent beaux arts façade. With 78 elegantly furnished studio, one- and two-bedroom Philadelphia suites with full kitchens, AKA Rittenhouse Square luxury extended stay hotel residences provide the ideal environment for short and long term stays for individual travelers, or small group bookings.
ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”
Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.
Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.
Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.
Full Time
$52k-77k (estimate)
07/14/2024
08/03/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Problem Solving, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
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New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
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Someone who wants to become a front office manager will need both office and people skills.
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Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
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Someone who wants to become a front office manager will need both office and people skills.
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Step 3: View the best colleges and universities for Front Office Manager.