This position is an opportunity to be part of the Engagement Experiences and Platforms

organization within DE&E Technology. We collect real-time user behavior and tastes to power

personally-tailored experiences, across all brands. Like a nervous system, we assemble actions

and sensory information and transmit signals to and from different parts of the service. The

Senior Technical Program Manager role is a key program position that will drive efficiency and

coordination to support the Events & Signals Platform team that serves a unique role in

decoupling backend services from incoming client signals and providing back-end teams with

reliable, enriched, targeted, higher-order event streams.

Responsibilities:

- Provide technical program management support to the Events & Signals Platform

engineering team and assist where needed in overall program coordination throughout

the Engagement Experiences and Platforms organization.

- Manage three technical teams, serve in scrum ceremonies, and provide release support

as needed.

- Lead planning meetings, scrum ceremonies and cross functional coordination.

- Proactively work with product management and other project stakeholders to prioritize

initiatives, define project scope and objectives, understand requirements, and effectively

communicate requirements to engineering teams to drive projects forward.

- Work with engineering teams and leadership to establish processes that will ensure

success on high priority business initiatives and improve efficiency.

- Manage program reporting for engineering efforts.

- Identify, analyze, prioritize, mitigate, and communicate project risks to internal and

external partners.

- Ensure Jira hygiene for all Events & Signals Platform initiatives including the recording

and tagging of tickets to the appropriate business initiatives and releases.

- Create and maintain Jira reports, dashboards, burndowns, and track velocity.

- Be a counterpart to the Events & Signals Platform engineering managers and team

members.

- Demonstrate technical adeptness in order to understand and effectively converse in the

Events & Signals Platform domain.

- Establish and cultivate strong relationships with all stakeholders and leverage these to

develop an understanding of their short-term and long-term goals and priorities in order

to ensure organizational alignment.

- Manage schedules and capacity planning to ensure the team is able to deliver within

project scope and duration alongside other existing priorities.

Basic Qualifications:

- Have extensive experience in Technical Project/Program Management, with 8 years of

experience in the software industry.

- Have experience in managing multiple technical teams, scrum teams, software

development lifecycle delivery, and release management of back-end service and

consumer-facing software.

- Have experience executing Agile and other software development methodologies.

- Have extensive experience with industry-standard project management tools such as

JIRA and Confluence to generate reports, dashboards, burndowns, and track velocity.

- Excel in leading effective meetings, planning, documenting decisions and follow up.

- Can effectively manage project tracking and reporting at all levels within the company.

- Display initiative, take a proactive approach, and be able to start the conversation and

guide other program leads in process development. Consistently evaluating processes

and seeking ways to improve at every iteration.

- Have developed essential soft skills including meeting facilitation, communication,

teamwork, collaboration, flexibility, problem solving, critical thinking, & conflict

resolution.

- Learn quickly and enthusiastically, particularly about technical systems and issues.

- Maintain a positive attitude and deliver through ambiguity.

Preferred Qualifications

Required Education Bachelors Degree

-Location: 1st Choice is Seattle. The team is primarily based in Seattle and San Fran. Prioritize West Coast candidates for now.