Job Description: IT Project Manager

Job Overview:

We are looking for a dynamic and experienced IT Project Manager to join our team. This role is pivotal in overseeing the successful implementation of our products and services for new and existing clients. As the primary contact throughout the implementation process, you will be responsible for managing all project aspects, ensuring seamless delivery and exceptional client satisfaction. The ideal candidate will have a strong background in project management within the Financial Services sector, with hands-on experience in tools like JIRA, SQL, and Tableau.

Key Responsibilities:

• Operate as the single point-of-contact for implementing a new/existing client with products/services
• Manage and perform all aspects of the client implementation including overall project management, acquiring client data, developing and performing the appropriate data quality assurance steps, closely monitoring project status and success throughout the entirety of the implementation
• Collaborate with external clients and internal operational functional teams
• Facilitate and/or participate in weekly client meetings, effectively managing project deliverables and implementation milestone timelines
• Execute the implementation project plan, ensuring tasks are completed accurately and on time
• Identify project risks and mitigate issues, identifying solutions for remediation and
• Execute tasks with various interdepartmental resources to support multiple clients at any given time
• Comprehend and complete tasks associated with various types of implementation projects; new clients, new products, and client system upgrades
• Demonstrated ability to effectively manage multiple projects, including developing objectives, prioritizing responsibilities, delegating tasks, executing deliverables, and tracking and measuring projects to successful completion.
• Works with development team to request necessary changes to tableau reports
• Review processes and procedures and recommend improvements to management and other departments within the company to increase productivity and quality
• Must be able to work effectively, maintaining high quality work, in a fast-paced environment
• Assist with creating procedures and documentation of processes
• Experience with SQL, Tableau a plus

Qualifications:

• Education:
• Bachelor’s degree in Business, Marketing, Computer Science, or a related field is required.
• Experience and Skills:
• A minimum of 5 years of proven experience in project management, with a focus on IT or related fields.
• At least 3 years of experience in the Financial Services industry, specifically dealing with lending products such as mortgages, auto loans, or credit cards.
• Proficient in using JIRA for project tracking and management.
• Experience with SQL and Tableau is a plus, aiding in data management and visualization tasks.
• Strong capability to manage multiple projects simultaneously, with excellent skills in setting priorities, delegating tasks, and delivering on time.
• Demonstrated problem-solving abilities with a proactive approach to risk management and issue resolution.
• Excellent communication and collaboration skills, with the ability to work effectively with both clients and internal teams.