Salary: $59,395.00 - $101,034.00 Annually
Location : Lawson - Birmingham, AL
Job Type: Full-Time
Job Number: 04720
College/Division: LAWSON-501080-Student Admissions
Opening Date: 06/18/2024
Closing Date: 7/2/2024 11:59 PM Central
Campus Location: Lawson State Community College
Position Summary

The Director of Admissions and Enrollment Management directs and coordinates the work of the admissions office to progressively recruit and enroll qualified freshman, transfer, transient and international students. Further, the Director administers appropriate policies and procedures, using data to make informed decisions to support the College's overall recruitment, onboarding, retention and completion efforts.
Salary Schedule : Appropriate placement on Salary Schedule C3 01 $59,395 - $101,034 based on experience.
Essential Duties and Responsibilities

1. Provide leadership in the organization and facilitate the college's enrollment management efforts.
2. Establish, implement, and maintain sound admissions practices for first-time, transfer, transient, and international students.
3. Coordinate the development and implementation of a comprehensive enrollment management plan including student recruiting, strategic communication, enrollment trends, marketing and retention.
4. Supervise the activities and priorities of enrollment/recruiting professionals while monitoring results and conducting audits to ensure the achievement of targets.
5. Research, assemble, and summarize data relative to enrollment trends including preparing, presenting reports and recommendations for improvement.
6. Manage and direct recruitment, follow-up, conversion and overall enrollment of all targeted student populations.
7. Lead in the development, coordination, and collaboration of the onboarding process for new students including campus visits, preview days, pre-enrollment orientation, initial class scheduling, and enrollment.
8. Manages the marketing and recruitment plan for attraction and recruitment of students and distributes marketing materials to facilities, schools, students and stakeholders.
9. Works in conjunction with the Public Relations department to create and design printed materials and publications, website, advertisements, flyers, brochures and attractive and informative marketing materials.
10. Ensures compliance with all governmental regulations and Institution policies and procedures, when designing and distributing marketing materials.
11. Coordinate with departments and programs in the development and implementation of appropriate enrollment goals.
12. Provide training and oversight of transcript evaluation for transfer credit in accordance with state and institutional guidelines.
13. Coordinate effective communication with prospective and returning admitted applicants.
14. Develop appropriate protocols for the oversight and enforcement of state tuition residency policies.
15. Utilize the administrative software system for comprehensive student information management, report generation and dissemination.
16. Provide regular updates to department chairs, faculty, and college personnel of prospective students and areas of interest.
17. Maintain knowledge of policies, procedures and regulations associated with college admissions.
18. Supervise clerical and support personnel as well as evaluate and recommend appropriate service and staffing levels.
19. Serve on college standing, special and ad hoc committees as assigned.
20. Perform other job-related duties as assigned by the Dean of Students or appropriate administrator.

The Director of Admissions and Enrollment Management will be expected to work a flexible schedule which may include day, evening, night and weekend hours. This job description is a general statement of required major duties and responsibilities performed on a regular basis. It does not exclude other duties as assigned. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.
Qualifications

REQUIRED EDUCATION, STANDARDS, AND TRAINING:

• Master's degree in education or related field from a regionally accredited institution
• Five years higher education experience preferred a minimum of one year experience in supervisory role.
• Experience using and managing Customer Relation Management (CRM) Software
• Experience using and managing admissions business processes in enterprise resource planning (ERP) systems. (Ellucian Banner 9, Alliant, Jenzabar, Fedena)

OTHER QUALIFICATIONS AND JOB REQUIREMENTS:

1. Strong written, verbal, analytical and interpersonal skills
2. Ability to communicate with students, faculty, and staff
3. Proficiency with computers, CRM, and ERP software applications
4. Experience providing excellent customer service;
5. Effective oral and written communication skills;
6. Comprehensive knowledge of institutional policies and procedures;
7. Ability to work independently on complex tasks and to prepare accurate reports from varied statistical information;
8. Ability to orient and train other employees and to interpret policies and procedures to those employees;
9. Ability to establish and maintain effective working relationships with students, other employees, State Department employees, and the public in a pleasant and effective manner;
10. Ability to maintain confidentiality of office information;
11. Ability to handle multiple priorities and complete various projects within designated deadlines;
12. To represent the college in a professional manner at all times;
13. Ability to follow through and complete assignments in a timely manner;
14. Initiative - responding to downtime by taking responsibility to do other work;
15. A focus on details;
16. Customer Service Orientation - A focus on being friendly and patient in responding to customer needs;
17. Willingness and desire to learn new things and apply that learning;
18. Willingness to maintain flexibility in order to meet customer needs;
19. A positive attitude regardless of circumstances at hand.

Application Procedures/Additional Information
Applicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at 205-929-3408 or at humanresources@lawsonstate.edu. All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.
A complete application packet consists of:

• A cover letter
• An Online application
• A current resume
• A copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.

If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.
Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS:
Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request.
In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
ADDITIONAL INFORMATION:
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
(may accumulate an unlimited number)
Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20 16 hours per month
(may accumulate up to 480 hours)
Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)
Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
15 (5 locally assigned)
Contracted Work Days
260
Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 12.59% (effective 10/01/22)
Tier II - Pays 6.20% monthly. State matches 11.44% (effective 10/01/22)
Law Enforcement Officers :
Tier I -Pays 8.50% monthly. State matches 12.59%(effective 10/01/22)
Tier II - Pays 7.20% monthly. State matches 11.44% (effective 10/01/22)
Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit
Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.
Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.
Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.
Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).
Duty Hours
(hours vary by campus and needs of the student)
Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.
Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.
01

Do you have a Master's Degree from a regionally accredited college?

• Yes
• No

02

Do you have five (5) years of higher education experience?

• Yes
• No

03

Do you have experience using and managing Customer Relation Management (CRM) Software?

• Yes
• No

04

Do you have experience using and managing admissions business processes in enterprise resource planning (ERP) systems. (Ellucian Banner 9, Alliant, Jenzabar, Fedena)?

• Yes
• No

05

Do you have a minimum of one (1) year experience in supervisory role?

• Yes
• No

06

I understand that I will be contacted through the email I have provided on my application for updates on this position.

• Yes
• No

07

Did you attach the required application materials as listed on the job bulletin, including 1) a current rsum, 2) a cover letter describing specifically how your experience and qualifications meet the required qualifications, 3) copies of appropriate transcript(s) identifying the applicant, date degree conferred, and verifying the minimum degree requirements (NOTE: COPIES OF DIPLOMAS WILL NOT BE SUFFICIENT) and copies of applicable licenses and/or certifications if required by the job posting?Applicants who fail to submit all required information will be disqualified. (You are encouraged to double-check your uploaded items. IF YOU CANNOT ANSWER YES, PLEASE DO NOT SUBMIT YOUR APPLICATION UNTIL YOU HAVE ALL OF THESE MATERIALS UPLOADED.)

• Yes, all required documents are attached.
• No, I did not attachthe required documents. I understand that without the required documents attached I will not be eligible for an interview or an offer of employment.

Required Question