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Call Center Representative
$41k-52k (estimate)
Full Time | Insurance 2 Months Ago
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Aladdin Bail Bonds is Hiring a Call Center Representative Near Carlsbad, CA

compensation: $17.00/hr

employment type: full-time

CALL CENTER

REPRESENTATIVES (Evenings)

Rapidly growing industry leader in the specialized financial services and insurance sector has two openings for a Call Center Representative in their 24-hour call center in Carlsbad, CA. The shift will be Evenings from 2:00 p.m. to 10:30 p.m. with the flexibility to work any shift (Weekends and Holidays a must). We are looking for talented, energetic and dependable people with varying backgrounds in Customer Service. Advance your career by joining the largest company in its industry, with room for advancement, benefits, and 401K. Bilingual Spanish speaking preferred.

  • Duties and Responsibilities:
  • Handling inbound calls, faxes, and e-mails relating to customers and prospects.
  • Assuring timely responses to customer inquiries.
  • Supporting retail branch office operations and promoting strong working relationships with customers, field personnel and corporate support staffs.
  • Other administrative duties.
  • Required Experience/Skills:
  • 1 to 3 years customer service experience.
  • Exceptional customer service skills and a positive attitude.
  • Ability to multi task and prioritize in a fast paced work environment.
  • Excellent verbal and written communication skills.
  • Detail oriented, problem solver.
  • Ability to work independently and in a group.
  • Ability to work a flexible work schedule. Weekends and Holidays a must.
  • Education and Training:
  • Bilingual Spanish speaking preferred
  • Hands on experience in Microsoft Word, Excel and Outlook.
  • Compensation: Competitive Salary
  • Immediate eligibility for 401K participation with eligibility for Medical and Dental coverage commencing after 30 days of employment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$41k-52k (estimate)

POST DATE

04/29/2023

EXPIRATION DATE

07/21/2024

WEBSITE

aladdinbailbonds.com

HEADQUARTERS

Fontana, CA

SIZE

50 - 100

INDUSTRY

Insurance

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The job skills required for Call Center Representative include Customer Service, Call Center, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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