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Compensation Range : $18.00 - $18.00
$18.00 - $18.00
At Alamo Drafthouse, our passion is to ensure every GUEST and TEAMMATE has an
AWESOME experience and is EXCITED to come back. Our runners are the key element
to providing our guests with a magical full-service experience. The food runner team
serve as a connection between our front of house guest experience and our inner
workings behind the velvet red curtains. Like ninjas in a dark theater, they ensure the
food looks as beautiful as the Chef intended and goes out at the right time -
delivered directly to our guest’s table without being seen.
To be a member of our runner team; you take pride in delivering exceptional guest
service while helping us preserve a distraction free and exciting, movie-watching
environment. A successful runner will eliminate a lot of stress and discord by
communicating information between cooks and servers. They are the final eyes of
the kitchen / bar responsible for inspecting all food and drink prior to leaving the
kitchen / bar to be received by our guests. During and between shows, the team
maintains a clean theater environment. While no two days are alike and we may get
really busy; we are a group of people who promote teamwork, encourage a fun work
environment, and share common goals of creating memorable experiences for our
guests.
WHAT WE OFFER
OUR MISSION :
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES
Work with a smile. The vibe you set could make or break the guest experience.
Move like a ninja. Help our guests enjoy the movie by stealthily moving around the darkened theater to accurately deliver food orders - you are a silent warrior.
If there is a guest who is being disruptive, inform a manager and the situation will be taken care of.
Work with a team. A clean house is a welcoming place and we want our guests to feel at home while visiting our theater. You’ll be responsible for preparing the theaters for guests, cleaning, and keeping the service areas organized.
Be Prepared and ready to learn. This requires you to come on time and be ready to work, bring food to our guests in a timely manner, and be eager to learn new duties to advance your career.
QUALIFICATIONS
You are good on your feet with the ability to stand / walk for 100% of the shift. Some locations have stairs and runners may need to go up and d own them often throughout the shift;
to you, these steps pose no hurdle to getting your work done.
You are dependable : You come to work on time, work well with a team, and don’t mind working long hours, frequently on the weekends
Customer service is your mantra and you will work to proactively identify problems and resolve them quickly
You are willing to learn and adhere to all applicable state health and / or alcohol compliance requirements (including getting licensed / certified when applicable)
Working with a team is easy and you can communicate written / orally in English
Fast-paced , takes initiative , flexibility , and high-pressure are not scary words to you - in fact, challenges fuel you to adapt and evolve
You are at least 18 years of age
You earned at least a High School Diploma / GED.
You have worked in a restaurant before
PHYSICAL REQUIREMENTS
Must be able to execute light lifting and transport items medium distances, up to 50 lbs
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Positions oneself to duck out of view of the guests in the theaters
Operates POS entry using touchscreen devices
Ability to move with caution and operate in a busy / sometimes loud environment
OUR CORE VALUES : DO THE RIGHT THING
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard.
We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow.
We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory.
We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates.
Our pursuit of excellence drives us to do our best.
Company : Alamo Drafthouse Cinema
Last updated : 2024-09-10
Full Time
Filmed Entertainment
$20k-25k (estimate)
09/12/2024
12/10/2024
drafthouse.com
EL PASO, TX
50 - 100
1997
N BILLINGSLEY-MICHAELSEN
<$5M
Filmed Entertainment
The Alamo Drafthouse Cinema is good food, good beer and good film, all at the same place! Thats how we described ourselves in 1997, and that mission hasnt changed and will never, ever change. For over two decades weve worked to make the Alamo Drafthouse experience the best cinematic experience in the world. Heres how. We dont just want to be another multiplex. Everyone who works at Alamo Drafthouse, from the managers to the servers to the kitchen staff, is passionate about film. To us, the latest entry in the Marvel Cinematic Universe can be just as worthy of attention and celebration as a for...eign language drama. Through our Drafthouse Recommends program we've committed ourselves to helping innovative and challenging films like GET OUT, THE FLORIDA PROJECT, and CALL ME BY YOUR NAME, and find an audience. Celebrating classic cinema is also something we take seriously. Whether its an interactive Movie Party presentation of a timeless classic, a chef-inspired feast with a menu paired to a film, or a re-evaluation of a lost gem, we love sharing the movies we love with Alamo Drafthouse audiences of all ages. When you see a movie at Alamo Drafthouse, you get cold drinks, delicious meals and tasty local beers, brought to your seat by a server. Need a free refill on your popcorn or soda? Raise an order card and well get it taken care of quickly. Each Alamo Drafthouse's menu has food, snacks & dessert prepared fresh from locally sourced ingredients. Plus, our chefs regularly create special menus inspired by classic cinema and big upcoming blockbusters, like an all-Pakistani menu curated by Kumail Nanjiani for THE BIG SICK or a take on African flavors for BLACK PANTHER. Beer is our middle name at Alamo Drafthouse, so we make certain that every Alamo Drafthouse location highlights and promotes the best local craft breweries. Our bar staff also loves to innovate, and are constantly mixing up new cocktail creations thatll elevate the cinematic experience.
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