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Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, youll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties:To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills:Required
Preferred:
Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.
Job-Specific Leadership Expectations:Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate:Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status:We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA , immigrants, veterans, and persons with disabilities are encouraged to apply.
Featured Job:Full Time
$30k-38k (estimate)
06/29/2024
07/18/2024
alaskaair.com
RIVERTON, WA
15,000 - 50,000
2004
BRANDON S PEDERSEN
$3B - $5B
Transportation
The following is the career advancement route for Ramp & Customer Service Agent positions, which can be used as a reference in future career path planning. As a Ramp & Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Ramp & Customer Service Agent. You can explore the career advancement for a Ramp & Customer Service Agent below and select your interested title to get hiring information.