Join Our Team as a Commercial Accounts Manager!

At Alaska Auto Rental, you won't just be part of the team – as the Commercial Accounts Manager you'll be the orchestrator of exceptional experiences for our valued commercial clients. Your attention to detail and passion for service will be the driving force behind ensuring that every interaction exceeds expectations.

Position : Commercial Accounts Manager

Location : Fairbanks, Alaska

Pay Rate : DOE

Why Join Us?

• Competitive Compensation
• Paid Time Off : Enjoy the flexibility of taking paid time off for a healthy work-life balance.
• Health Benefits : Take advantage of health benefits to support your well-being.
• 401K Program : Plan for your future with our 401K program.
• Exceptional Workplace Culture : Join a team that encourages growth, and makes coming to work each day an enjoyable experience.
• Professional & Leadership Training : Enhance your skills and advance your career with our comprehensive training programs.
• Internal Advancement Opportunities
• Charitable Donations Matching Program : Be part of our commitment to giving back to the community.
• Employee Discounts on Products and Services

Responsibilities :

The Commercial Accounts Manager is responsible for serving our commercial clients by diligently assisting them with all aspects of the rental process. Other responsibilities include:

• Serve as the primary point of contact for commercial accounts.
• Engage in professional and timely external and internal communication to meet customer needs.
• Cultivate relationships with established commercial clients.
• Retain all commercial customers as satisfied repeat customers.
• Maintain updated profiles for each commercial account.
• Take vehicle reservations and record them in our rental software.
• Coordinate with management regarding client needs that are outside normal operating parameters.
• Prepare quotes, reservations, and rental contracts in the rental software with all required information.
• Thoroughly inspect vehicles to document any damages before and after rentals.
• Work as a team with other employees to achieve assigned tasks and business goals.
• Ensure vehicles are prepared and delivered to clients in a timely manner.
• Performing vehicle inspections for check in and check out.
• Accurately invoice and monitor receivables on commercial accounts.
• Ensure a pleasant, smooth, and efficient rental process for each customer
• Use the company mission, culture, and values as the lens to guide engagement with clients and Alaska Auto Rental team members.
• Follow key-handling procedures to ensure vehicle keys are stored properly.

Desired Qualifications :

• Must have previous experience managing client accounts.
• Must have at least 5 years driving experience, a current driver’s license, and driving record acceptable to our insurance carrier.
• Must possess excellent verbal and written communication skills.
• Must possess good problem solving skills.
• Must have a high school diploma or equivalent.
• Must consistently display a positive attitude.
• Must possess good basic math skills.
• Must be teachable by being a good listener and willing to continually learn new skills.
• Must be able to follow instructions.
• Must be detail oriented and possess strong organizational skills.
• Must be able to work independently without direct supervision.
• Must be punctual
• Must be a team player, willing to solve differences cooperatively with other team members.
• Must own a smartphone.
• Must not use tobacco or marijuana products during working hours, on company owned property, or during company sponsored events.
• Must be able to lift 50 lbs occasionally.
• Must perform the physical demands of the position, including walking, crouching, bending, and standing for extended periods

If you're ready for an exciting opportunity in a dynamic environment, apply now to become a valued member of our team! Drive your career forward with Alaska Auto Rental!