2 IT Technician Jobs in Pasadena, TX
albemarle is Hiring an IT Technician Near Pasadena, TX
We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our customers and the planet.
SummaryJob DescriptionAre you inspired by “what’s next”? So are we.
When you join the Ketjen team, you contribute to a better tomorrow. You will play a role in powering many of the world’s largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve people’s lives and we want YOU to be a part of it.
Ketjen Corporation, a wholly owned subsidiary of Albemarle Corporation, is currently seeking an IT Technician at our Pasadena, TX site.
Responsibilities
- Manage all support by using Albemarle’s Ask Now tickets/requests processes.
- Responsible for following global service desk processes and SLAs.
- Set up workstations with computers and necessary peripheral devices (monitors, printers, etc.).
- Perform PC imaging.
- Perform IT-related tasks to support the employee onboarding process.
- Work with users, vendors/ service providers, and other IT service owners as needed to resolve issues around PCs, printers, conference audio/video devices, projectors and specific non-standard software, mobile devices, or some new technologies.
- Install and configure appropriate software and functions according to specifications and internal processes.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Develop IT training materials and deliver the new digital tools/applications training to end users.
- Perform inventory updates for physical inventory.
- Identify computer or network equipment replacement and upgrade needs and schedule upgrades and maintenance without deterring others from completing their work.
- Responsible for on-the-ground support of site audio/video equipment.
- Perform review and update of documentation like site operation manuals and user guides.
- Take control of any IT operational crisis or critical incidents by influencing/escalating across service owners/providers to resolve any service interruptions.
- Ensure adherence to established corporate strategies, standards, and policies and suggest modifications as appropriate.
- Adhere to the IT Change Management governance model.
- Follow the Project Management methodology.
- Become the broker of IT Services with internal and external providers.
- Proven experience in an IT Support role.
- 2- years of IT helpdesk operations and IT customer support experience.
- Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.
- Strong documentation skills.
- Good presentation and communication skills.
- Excellent written and verbal skills.
- Ability to work independently, make decisions, and take responsibility for those decisions good or bad.
- Ability to manage local projects.
- Must be able to learn quickly and work in a fast-paced environment with the ability to manage multiple competing tasks/demands.
- Sense of urgency in providing IT business services.
- Working knowledge of Office 365, Outlook, and Teams.
- Working knowledge of Windows PC/Server/Domain environments.
- Video and audio-conferencing experience.
- Basic network knowledge and skills.
- IT security knowledge is a plus.
We are partners to one another in pioneering new ways to be better for ourselves, our teams, and our communities. When you join Albemarle, you become our most essential element and you can anticipate competitive compensation, a comprehensive benefits package, and resources that foster your well-being and fuel your personal growth. Help us shape the future, build with purpose and grow together.
Job Summary
Full Time
Durable Manufacturing
$76k-94k (estimate)
06/04/2024
07/03/2024
albemarle.com
KINGS MOUNTAIN, NC
3,000 - 7,500
1887
Public
STEFFEN HABER
$3B - $5B
Durable Manufacturing
Related Companies
About albemarle
Albemarle is a manufacturer and supplier of fine and specialty chemicals for agriculture, pharmaceutical and life science sectors.
The job skills required for IT Technician include Troubleshooting, Problem Solving, IT Support, Customer Support, Project Management, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Technician job description and responsibilities
IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.
01/24/2022: Nashville, TN
These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.
01/21/2022: Honolulu, HI
Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.
12/27/2021: Wichita Falls, TX
Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
01/22/2022: Kansas City, MO
The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.
03/11/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Technician jobs
As computer technology changes, technicians must constantly update their professional development.
02/25/2022: Atlanta, GA
Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.
02/10/2022: Anaheim, CA
Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.
02/14/2022: Scranton, PA
Excellent Problem-Solving and analytical skills.
12/23/2021: Provo, UT
Get professional certifications like Cisco Certified Technician Certification and Training.
12/31/2021: Las Cruces, NM
Step 3: View the best colleges and universities for IT Technician.
Similar Jobs
Popular Articles
