Description
The Receptionist plays a vital role at Albert & Mackenzie, as he/she will be the face of the firm both over the phone and in person. As part of the Agoura Hills location, this position will also handle various office duties and overflow work as needed.
Albert & Mackenzie offers an excellent benefits package to include employer-paid medical, vision, life, and long and short-term disability insurance. With paid time off, including your birthday, as well as paid holidays, employees can enjoy a great work/life balance! In addition, with employer contributions to a 401k that are not dependent on employee contributions, you can see your retirement savings grow.
Primary responsibilities:
The Receptionist will:

• Answer phones, screen calls, and direct callers to the appropriate person
• Ensure that voice mails are checked daily and routed accordingly
• Handle all incoming faxes and e-mails and forward them to the appropriate parties in a timely manner
• Process incoming mail to include stamping, sorting, scanning
• Update various spreadsheets as required ensuring accuracy
• Greet all visitors and seat them as needed
• Sign for all incoming packages such as UPS, FedEx, mail
• Prepare labels for outgoing shipments
• Office supply inventory and ordering
• Assist with any issues in the office, working with vendors or other parties
• Data entry, scanning and filing
• Overflow work from other departments
• Other tasks as assigned

Skills and Experience:

• Customer Service: 1 year (Preferred)
• Office environment: 1 year (Required)

The ideal candidate for the Receptionist position will be detail-oriented, have the ability to prioritize multiple tasks, and have excellent follow-through. In addition, strong communication skills, both verbal and written, as well as proficiency in Microsoft Office software, especially Outlook, Word, and Excel is desired.
Bilingual (Spanish/English) preferred. This is a fast-paced position interacting with employees at all levels, as well as with clients.
This position is in the Encino office; it cannot be performed remotely.
Albert & Mackenzie is an established and growing California workers' compensation defense firm with multiple offices in California. Named a Great Place to Work in 2021, 2022, 2023, and 2024, as well as the winner of several Best Places to Work awards. Albert and Mackenzie offers a competitive compensation package including 100% company-sponsored employee Medical and Vision insurance; Short Term Disability, Long Term Disability and Life insurance benefits; a 401k plan; paid time off; and an optional voluntary dental plan. We offer excellent work/life balance in a collaborative and casual work environment.
Job Type: Full-time
Location: Encino
Salary: From $18.00 - 20.00 per hour
Benefits:

• 401(k)
• Dental Insurance (Voluntary)
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift; Monday to Friday

Notice of E-Verify Participation
Notice of Right to Work