Job Description JOB TITLE: Front End Clerk/Cashier

REPORTS TO: Service Operation Mgr

SALARY OR HOURLY: Hourly

LOCATION: Retail DEPARTMENT: Front End

PURPOSE: Provides fast friendly customer service by processing customer orders in an efficient, accurate, safe and courteous manner, in compliance with Company policies and procedures.

DUTIES AND RESPONSIBILITIES: • Communicates with customers and co-workers in a polite and professional manner. • Greets, engages and thanks customers. • Monitors customer flow and calls for assistance as needed. • Engages in suggestive selling and other sales techniques as well as bags customer orders properly. • Assists customers with promotional items and items available at the checkstand and product location throughout the store. • Accurately operates checkstand equipment such as a cash register, electronic payment system, Self-Checkout (SCO), Remote Approval Station (RAP), scanner and scale to process customer orders in strict compliance with Company Policies and Procedures (i.e., Cash Handling, Employee Purchase, Product Return Policy, Restricted Product Sale, Void, Refund, Coupon and Gift Card policies, scan accuracy, WIC and check acceptance, Shoplifting Apprehension Policy, etc.). Reports policy violations to store management. • Accurately handles monetary transactions including cash, checks, charges, gift cards, travelers’ checks, food stamps, WIC vouchers, processing coupons, issuing rain checks and handling refunds. • Accountable for cash register till contents. Required to keep currency and coupons organized. • Accurately identifies produce items and enters correct PLU codes. • Records and reports inaccurate UPC codes and pricing. • Responsible for keeping checkstand area clean, neat and properly stocked and for ensuring a clean, safe and secure work area. • May perform duties such as stocking, returning merchandise to the sales floor and rotating merchandise. • Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures. • Other necessary and required duties.

PHYSICAL AND GENERAL REQUIREMENTS: • Friendly and courteous communications with customers and co-workers. Must maintain composure. Good oral and written communication skills. • Frequently lifts and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Performs repetitious work accurately and operates checkstand equipment. • Stands for long periods of time, walk, bend, stoop, twist and turn frequently. Manual dexterity and good eye-hand coordination are necessary. • Possesses thorough knowledge of product location, and promotional item. • Must retain a considerable amount of information including PLU codes, location of products, checkstand and keyboard procedures and Company policies and procedures. Mental alertness is necessary to ensure accuracy in recording sales and handling monetary transactions. Must possess basic math skills. • Utilizes cleaning supplies and equipment to maintain a neat and clean work area. Front End Clerk (Cashier) September 2017 Page 2 • May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required. • Must comply with appropriate grooming and dress code standards. • Occasional travel may be required.

WORK ENVIRONMENT: Most work is performed in a temperature controlled store environment. Requires some exposure to varying weather conditions for performance of outdoor duties. Will be exposed to traffic in parking lots, maneuvering shopping carts and varying degrees of traction on indoor and outdoor surfaces during inclement weather. Frequent exposure to and handling of hot and cold product.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified

Job Type: Part-time

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person