6 Insurance Customer Service Representative Jobs in Placentia, CA
Alejandro Ortiz - Farmers Insurance Agency is Hiring an Insurance Customer Service Representative Near Placentia, CA
Job Description
Greetings, Visionary!
At Ortiz Insurance, we're more than just an insurance company we're a team of seasoned professionals dedicated to providing unparalleled peace of mind and exceptional service. With nearly a century of distinguished history, we have been at the forefront of safeguarding what matters most, from unique homes to high-performance vehicles and ambitious aspirations.
Now, were seeking a new cornerstone to our team YOU. Your exceptional language proficiency is crucial to expanding our reach and strengthening our connection with our valued Spanish-speaking clients. As a Bilingual Customer Service Expert based in our dynamic office, you will have the opportunity to deliver exemplary service, enhancing our legacy of excellence and innovation.
BenefitsHourly Base Salary Commission Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Friendly Work Culture
Team Building Exercises
Work from Home
ResponsibilitiesEmpowering Solutions for Our Spanish-Speaking Clients
- Customer Assistance and Support: Leverage your expertise to provide exceptional support to our Spanish-speaking clients through phone, email, and chat, ensuring their needs are met with efficiency and professionalism.
- Comprehensive Knowledge: Utilize your deep understanding of insurance policies, coverage options, and claims procedures to deliver accurate and valuable information, demonstrating your bilingual proficiency.
- Problem Resolution: Apply your friendly and empathetic approach to effectively resolve issues, transforming challenges into positive experiences and cultivating loyal, satisfied customers.
- Collaborative Excellence: Partner with a talented team to deliver superior customer experiences, contributing to a culture of excellence and continuous improvement.
- Product Mastery: Maintain up-to-date knowledge of Farmers Insurance products and services, positioning yourself as a trusted advisor and resource for our clients.
- Prior experience in Property and Casualty Insurance
- Must have a California Property and Casualty License
- Must Be Fluent in English and Spanish
- Excellent communication and interpersonal skills
- Proficient in using technology and familiar with CRM software
Job Summary
Full Time
$39k-49k (estimate)
07/07/2024
07/20/2024
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
