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OVERVIEW GCG Financial, an Alera Group Company is seeking a Client Service Representative to join their Property & Casualty team.
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?
If that is what you’re looking for, this is your chance to be part of an amazing organization! GCG Financial was founded in 1975 and measures our success by the strength of our relationships.
We laugh, we have fun, we support our community and we are the driving force behind the company’s 45 years of success. RESPONSIBILITIES As a Client Service Representative, you must excel in providing superior day to day client service by anticipating client needs and responding to client, producer and account manager questions and issues in a timely manner.
Ordering and processing renewal and change requests with an emphasis on Business Insurance Risk Management Preparing ID cards, binders, evidence of property & other certificate of insurance requests Processing and documenting cancellations and reinstatements Processing and billing premium audits Processing and billing renewal policies Preparing and billing Bonds when required Assisting with preparation of renewal exposure workbooks Creating first draft of renewal proposals Organizing insured's copies of new and renewal policies for delivery to client Maintaining accurate policy data in the agency management system (AMS360) Consistently Maintaining client documentation in the document managing system (Worksmart) Maintaining a courteous and effective relationship with clients, co-workers, insurance carriers, and other business contacts Other responsibilities as assigned by the Manager QUALIFICATIONS High School diploma or equivalent.
Bachelor’s degree preferred, but not required. 1-2 years of Commercial Lines Agency experience in a highly automated, risk management-focused environment.
Must have Illinois Property & Casualty license or obtain within 60 days of hire date. Proficiency in MS Office Suite (Word and Excel proficiency required) Excellent organizational, interpersonal, communication skills and ability to work in a team environment that will also require working independently Experience with AMS360 system a strong plus BENEFITS We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying. #LI-KB1 #LI-HybridHigh School diploma or equivalent.
Bachelor’s degree preferred, but not required. 1-2 years of Commercial Lines Agency experience in a highly automated, risk management-focused environment.
Must have Illinois Property & Casualty license or obtain within 60 days of hire date. Proficiency in MS Office Suite (Word and Excel proficiency required) Excellent organizational, interpersonal, communication skills and ability to work in a team environment that will also require working independently Experience with AMS360 system a strong plusAs a Client Service Representative, you must excel in providing superior day to day client service by anticipating client needs and responding to client, producer and account manager questions and issues in a timely manner.
Ordering and processing renewal and change requests with an emphasis on Business Insurance Risk Management Preparing ID cards, binders, evidence of property & other certificate of insurance requests Processing and documenting cancellations and reinstatements Processing and billing premium audits Processing and billing renewal policies Preparing and billing Bonds when required Assisting with preparation of renewal exposure workbooks Creating first draft of renewal proposals Organizing insured's copies of new and renewal policies for delivery to client Maintaining accurate policy data in the agency management system (AMS360) Consistently Maintaining client documentation in the document managing system (Worksmart) Maintaining a courteous and effective relationship with clients, co-workers, insurance carriers, and other business contacts Other responsibilities as assigned by the Manager
Last updated : 2024-07-02
Full Time
Insurance
$96k-124k (estimate)
07/03/2024
07/03/2024
aleragroup.com
DEERFIELD, IL
1,000 - 3,000
2017
Private
ALAN LEVITZ
$200M - $500M
Insurance
Alera is an insurance brokerage firm that provides employee benefits, property, casualty insurance, risk and wealth management services.
The job skills required for Client service representative include Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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Step 3: View the best colleges and universities for Client Service Representative.