What are the responsibilities and job description for the Client Development (BD) Director position at Alexander Group?
Description
Alexander Group: Decades of experience growing revenue for global companies
Alexander Group provides management consulting services to the world’s leading organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and most importantly, results.
Founded in 1985, we’ve served more than 3,000 companies around the world, across all industries. This experience gives us not only a highly sophisticated set of best practices to grow revenue — we also have a rich repository of industry data that informs all our recommendations.
Our dedication to sales strategy and revenue growth has led to:
- More than 70% of our clients being Fortune 500 corporations
- Project work in more than 25 countries
- Extensive industry experience in B2B markets
The Alexander Group’s (AGI) is seeking an experienced Client Development Director?to lead the day-to-day management and coaching of the team responsible for engaging client contacts and nurturing client relationships.
Goals for this team include:
- Strengthening existing relationships with senior executives
- Building new relationships with targeted senior executives
- Generating participation in events and research studies
- Distributing relevant AGI insights and content to target contacts
- Creating awareness and credibility with contacts
The core responsibility is managing the day-to-day activities of three teams of individual contributors:
- Program Managers responsible for engaging with target contacts through personalized outreach, leveraging all AGI offerings, and generating a consistent flow of quality conversations
- Campaign Managers responsible for recruiting new contacts to participate in campaigns including industry events and free research studies
- Sales & Marketing Coordinators responsible for scheduling sales calls and ongoing re-connect calls for our senior leaders and their clients
Additionally, the Client Development Director and team members work closely with management consulting leaders who are responsible for achieving the firm’s sales goals. AGI’s management consulting leaders and Program Managers are organized into specific industry practices. The Client Development Director ensures consistent contact interaction across these industry practices while supporting consulting strategies.
The Client Development Director develops performance expectations for the team across critical metrics. As the direct supervisor for the three roles above, the Client Development Director is responsible for performance management and delivering regular feedback.
The Client Development Director will create an engagement plan which will be tailored for different contact types, industries, and functional areas and interact closely with our Marketing team.
Success in this role requires creativity in client engagement strategy, strong positive motivational capabilities, team building, and excellent organizational skills to manage multiple activities across teams.
This position reports to the firm’s Client Management Leader.
Responsibilities:
- Leadership of the Client Development process
- Developing client engagement strategy and tactics
- Hiring and onboarding team members
- Motivating the team to achieve goals
- Hands-on coaching of team members
- Monitoring process execution and time management
- Driving continuous improvement in contact management, relationship development
- and campaign recruiting
- Training in key consulting services and marketing offerings
- Engagement with senior clients on issues that drive real change
Requirements
- Bachelor’s Degree required
- 5-10 years of supervisory/team management experience within client development, sales or business development in a consultative, B2B professional services environment
- Experience in management consulting a plus
- Proven track record of success
AGI Culture & Compensation:
- Winning team with sustained, double-digit growth over the last 10 years
- Collaborative environment, where our people come first and your ideas matter
- Competitive pay (base incentive) based on team and individual performance
- Extensive benefits package
EEO Employer. Required Work Eligibility – Eligible to work in the U.S. with no current or future restrictions or visa sponsorship. TN visa accepted.
