Job Title: Quality Manager

Department: Quality

Reports to: COO

FLSA: Exempt

Job Summary

The Quality Manager consults with Top Management to evaluate and determine Quality needs and fulfills those needs accordingly.

Supervisory Responsibilities

The Quality Manager is responsible for the supervision of all Quality personnel and Quality requirements throughout the shop.

Essential Duties and Responsibilities

• Leads the Quality department to be sure they are maintaining the highest level of quality products

• Authors, updates, and otherwise maintains the following administrative documents: Company Quality Manual, Quality Systems, and Procedures Manual

• Spearheads ISO certification efforts to meet planned deadlines and coordinates activities and procedures necessary to achieve that goal

• Effectively leads the Internal Audit team

• Establishes customer contacts with newly obtained customers to learn of special requirements (procedures, documentation, certification) and ensures they can be and are met

• Receives calls from customers regarding complaints, or rejects and initiates process analysis and/or improvement

• Administers vendor rejects

• Receives documents and addresses customer rejects and maintains records thereof, including corrective action design and implementation, if any

• Monitors nonconforming material (in house) and reviews records of all scrap, cause, and disposition

• Compiles statistical analyses per customer requests (R & R, X-bar, histograms…). Maintains records of these analyses, evaluates and determines improvement methods if any are needed

• Ensures maintenance of calibration records and documents

• Directs Quality personnel in calibration procedures and does timely calibration on needed equipment

• Trains new employees to basic inspection process

• Performs other duties as assigned

Skills and Qualifications

• Associate’s degree (A.A.) or equivalent from 2-year college or technical school; or 2 years of related experience and/or on-the-job training; or equivalent combination of education and experience.

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents

• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

• Ability to effectively present information to top management

• Ability to work with mathematical concepts such as solid geometry and trigonometry

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands

• Regularly sit; use hands to finger, handle, or feel; and talk or hear

• Occasionally stand, walk, and reach with hands and arms

• Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds

• Have close vision, distance vision, and peripheral vision

Work Environment

• Occasional exposure to fumes or airborne particles

• Moderate noise level; hearing protection is available but not required

• Eye protection is mandatory in the shop area

Training Requirements

• Alexandria Pro-Fab Quality Policy

• Nonconforming Material Tags

• In-process part identification

• In-Process Inspection Procedure

• Inspection instruments

• Basic inspection practices

• Internal audits

• ISO administration

• Quality planning

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• ISO 9001:2015: 5 years (Required)
• Quality management: 5 years (Required)

Ability to Commute:

• Alexandria, MN 56308 (Required)

Ability to Relocate:

• Alexandria, MN 56308: Relocate before starting work (Required)

Work Location: In person