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Customer Representative
$42k-53k (estimate)
Part Time | Retail 2 Weeks Ago
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Alford Air Conditioning is Hiring a Customer Representative Near Jupiter, FL

About us

Alford Air Conditioning is a small business in Tequesta, Florida. We are a customer-oriented, innovative, and friendly office.

*Job Overview*

We are seeking a Customer Service Representative/Dispatcher to join our team. The ideal candidate must provide exceptional customer service and support for a local, family-oriented, a/c company.

*Duties to include:

- Answer phones in a courteous manner to schedule and dispatch calls. Also speak with customers via email, text and chat.

- Attention to detail and courteous phone manner is important

- Must be a team player and work well independently

- Utilize dispatch software to manage tracking and dispatching

- Perform all tasks accurately and efficiently

*Experience*

- Previous experience in air conditioning or related field is helpful

- Proficiency in phone systems and data entry

- Knowledge of scheduling and dispatching

- Familiarity with GPS technology is a plus

- Strong communication skills and customer service orientation

Join us in this dynamic role where you can contribute to our team's success in delivering top-notch customer service in the air conditioning industry.

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Expected hours: 25 – 35 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Every weekend
  • Holidays
  • Monday to Friday

Experience:

  • Dispatching: 1 year (Preferred)

Ability to Commute:

  • Jupiter, FL 33469 (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$42k-53k (estimate)

POST DATE

08/24/2024

EXPIRATION DATE

09/01/2024

WEBSITE

alfordac.com

HEADQUARTERS

Newtown, MO

SIZE

<25

INDUSTRY

Retail

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The job skills required for Customer Representative include Customer Service, Communication Skills, Scheduling, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Representative positions, which can be used as a reference in future career path planning. As a Customer Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Representative. You can explore the career advancement for a Customer Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Representative job description and responsibilities

Identify and assess customers’ needs to achieve satisfaction.

04/04/2022: Bradenton, FL

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

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Build sustainable relationships and trust with customer accounts through open and interactive communication.

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Provide accurate, valid and complete information by using the right methods/tools.

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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

03/14/2022: Lompoc, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Representative jobs

Customer service representatives need a high school education, on-the-job training and several soft skills.

04/01/2022: Syracuse, NY

Most customer service representative jobs require candidates to complete on-the-job training.

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Proven customer support experience or experience as a Client Service Representative.

04/01/2022: Salisbury, NC

Familiarity with CRM systems and practices.

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Flexibility in having different shifts and rotating schedules.

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Step 3: View the best colleges and universities for Customer Representative.

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