Algology Associates is at the forefront of advances in the treatment of pain, offering the latest interventional pain management and minimally invasive spine care to all of our patients. Our Physicians are board-certified in Pain Management and Anesthesiology. We are currently seeking a Full Time Medical Receptionist/Assistant with a with at least 3 years of Medical Practice experience.

A Medical Receptionist is responsible for interacting with patients and managing basic administrative tasks for the medical office. Our Medical Receptionists act as a liaison between the physicians and patients by working directly with the provider to deliver high-quality, compassionate customer service and clinical care. They play a key role in representing the practice within the community.

Duties and Responsibilities of this role include:

• Meeting, greeting and assisting patients promptly, efficiently and in a professional manner both in person and on the phone
• Answering phone calls and relaying messages when necessary
• Quickly answering or properly referring questions and issues to the correct person/department
• Setting up new patients, answering patient intake forms and updating or correcting current patients’ information in the EMR system, this includes patient demographics and insurance information
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Ensuring availability of treatment information by retrieving and updating patient records
• Collecting co-payments, deducible, and co-insurances from patients for treatment
• Processing referrals and providing complete and accurate referral information to our patients

Skills and qualifications of a strong candidate:

• Strong communication skills to converse clearly and effectively over the phone and in person
• Organization and time management to manage a variety of tasks simultaneously and effectively
• Attention to detail to schedule patients correctly and update incorrect or outdated patient information
• Interpersonal skills to interact positively with patients who may be upset or stressed
• Intuitive skill set to take on office tasks which lead to increased efficiency in the workplace
• Strong computer and technological skills which include Microsoft Office and Adobe Acrobat
• Must have strong customer service ability, high levels of professionalism and quality focus at the workplace

Job Position Requirements:

• COVID - 19 Vaccination
• Authorization to work in United States
• High School Diploma or equivalent
• Reliable commute to Clifton, NJ
• Minimum 3 year healthcare experience
• Strong Language writing and Communication Skills

Preferred Requirements:

• Medical office experience
• Healthcare experience
• Insurance Verification
• Fluency in Spanish

Job Types: Full-time, Part-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Free parking
• Health insurance
• Paid time off

Medical specialties:

• Pain Medicine

Schedule:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Medical office
• Private practice

Application Question(s):

• Have you worked with EMR ? If yes which one ?

Education:

• High school or equivalent (Preferred)

Experience:

• Scribe: 2 years (Required)
• Pain Management medical Assistant: 3 years (Required)
• Insurance verification: 3 years (Required)
• Medical office: 4 years (Required)

Language:

• indian (Required)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: In person