Scope of Role:

• Supports sales team in receiving, processing, and tracking purchase orders, sales orders, and invoices. Serves as liaison with billing and customer accounts.
• Offers excellent service to clients in the showroom.
• Follows up with clients after their preliminary visit to gather info for the Customer Info Form, scheduling future visits, and gathering feedback for customer experience.
• Answers phones and greets clients as they enter the showroom, enters client info in system, and maintains visitor log.
• Coordinates bids, projects, and shipments. Places price quotes and orders.
• Maintains order files by mailing sample and catalog requests.
• Assists with showroom checklists.
• Cashier duties, such as processing payments, applying payments to open orders following assigned procedures. Sends open invoices to clients. Performs register counts daily.
• Responsible for printing pick tickets for sales orders that meet certain conditions.
• Notifies Sales and Warehouse if orders are changed or cancelled.
• Ability to work Saturdays on a rotating shift to support the Sales Team.
• Other duties as assigned.

Set Yourself Apart:

• Extremely organized with excellent client service skills.
• Detail-oriented, able to work independently or with a team, and possess great problem-solving skills.
• Excellent verbal and written communication qualities.
• Able to work on multiple projects at the same time.
• Proficient in navigating systems and tools (Outlook, Excel, Word, etc.).