Job Number6841Workplace Type:Field RemoteSan Jose,California

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

Medical Assistant is responsible for completing all of medical assistant duties with a high demonstrated competency in addition to managing patient flow on the floor. Additional duties such as special projects, reports, administrative or compliance tasks may be assigned as needed.

General Duties/Responsibilities:
(May Include but are not limited to)Begin as telehealth (work from home / remote) and onsite in the care centers as needed.

• Begin as Telehealth support (Remote, Work from Home) and travel to care centers (if applicable)
• Drop-in home visits (Driving up to 50% of the time)
• Complete all basic patient intake with demonstrated competency including but not limited to:
• Vitals (height, weight, blood pressure, pulse, respiration, temps, etc)
• Phlebotomy
• Vaccine Administration
• Medical History/medication collection including Jump Start Application and EMR
• Other machines / systems trained on by supervisor and within Medical Assistant Scope
• Complete all patient check in functions including eligibility verification, appointment scheduling, confirmation, arrival of member within the EMR system and checkout.
• Complete HEDIS and all other clinical alerts tasked to a medical assistant role per protocols including management of home monitoring systems if applicable
• Deliver on excellent customer service for every member including assisting with care coordination needs such referrals, enrollments in chronic disease management programs, etc.
• Facilitate member concerns, complaints or coordination needs regarding services at Alignment clinics, primary physician’s offices, any network provider or with health plan.
• Complete telephonic history and pre-visit planning as needed
• Complete patient drop in visits for those that are unable to contact or need equipment assistance in home for Alignment’s telehealth programs
• Facilitate referrals / authorizations for members between the member, Alignment, specialist and primary care provider if applicable.
• Other duties as assigned

• Minimum Experience:
• 3 years' experience as a medical assistant preferably in a physician office including working knowledge of managed care. Experience working with internal medicine offices highly preferred.
• Knowledge in Medicare and Medicaid benefits and resources preferred
• Familiar with medical terminology
• Education/Licensure:
• Requires a high school diploma.
• Medical Assistant Certification is preferred. LVN/LPN or other higher nursing certifications accepted as well.
• If MA Certificate not available, dependent on the state scope of practice regulations, minimum 3 years Medical Assistant experience demonstrating medical back office competencies.
• Current Driver’s License
• CPR/First Aid Certification is required.
• Other:
• Bi-lingual (English/Spanish) preferred, but not required.
• Other languages preferred: English/Vietnamese or English/Chinese (Mandarin/Cantonese)
• Proficient in Microsoft programs
• Proficient with the following applications:
• Doximity
• Zoom
• Other video applications
• Proficient with EMR

Job Type: Temporary

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• This position is temporary through the end of the year. Does that work for you?
• What hourly rate are you seeking?
• Do you reside in Sacramento County?
• This position is field-remote where you might have to travel to the clinics or members' homes. Does that work for you?

Experience:

• Medical Assistant: 3 years (Preferred)

Work Location: In person