Job Number6834Workplace Type : Fully RemoteRemote - CA,California

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees.

At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives.

After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth.

As a result, in this fast-growing company, you will find ample support to grow your skills and your career with us.

Medical Assistant is responsible for completing all of medical assistant duties with a high demonstrated competency in addition to managing patient flow on the floor.

Additional duties such as special projects, reports, administrative or compliance tasks may be assigned as needed.

General Duties / Responsibilities :

May Include but are not limited to)

• Begin as telehealth (work from home / remote)
• Complete all basic patient intake with demonstrated competency including but not limited to : Vitals (height, weight, blood pressure, pulse, respiration, temps, etc) Phlebotomy Vaccine Administration Medical History / medication collection including Jump Start Application and EMR Other machines / systems trained on by supervisor and within Medical Assistant Scope
• Complete all patient check in functions including eligibility verification, appointment scheduling, confirmation, arrival of member within the EMR system and checkout.
• Complete HEDIS and all other clinical alerts tasked to a medical assistant role per protocols including management of home monitoring systems if applicable
• Deliver on excellent customer service for every member including assisting with care coordination needs such referrals, enrollments in chronic disease management programs, etc.
• Facilitate member concerns, complaints or coordination needs regarding services at Alignment clinics, primary physician’s offices, any network provider or with health plan.
• Complete telephonic history and pre-visit planning as needed
• Facilitate referrals / authorizations for members between the member, Alignment, specialist and primary care provider if applicable.
• Other duties as assigned

Minimum Requirements :

Minimum Experience : 3 years' experience as a medical assistant preferably in a physician office including working knowledge of managed care.

Experience working with internal medicine offices highly preferred. Knowledge in Medicare and Medicaid benefits and resources preferred Familiar with medical terminology

Education / Licensure : Requires a high school diploma. Medical Assistant Certification is preferred. LVN / LPN or other higher nursing certifications accepted as well.

Current Driver’s License CPR / First Aid Certification is required.

• Other : Bi-lingual (English / Spanish) preferred, but not required. Other languages preferred : English / Vietnamese or English / Chinese (Mandarin / Cantonese) Proficient in Microsoft programs Proficient with the following applications : Doximity Zoom
• Other video applications
• Proficient with EMR (Athena)

Essential Physical Functions :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls;

and reach with hands and arms.

• The employee frequently lifts and / or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to travel to other clinic locations away from his / her home location(s) and / or to patient homes

Please note : All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception / deferral).

Alignment Health is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

DISCLAIMER : Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information.

Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company.

If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at # / .

If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@.

Last updated : 2024-07-08