387 Account Manager Jobs in Miami, FL
Alivi is Hiring an Account Manager Near Miami, FL
Duties & Responsibilities
- Manages multiple client relationships with grace and provides a high level of service to clients
- Grows direct mid-level client relationships as well as senior-level relationships, identifies organic and new growth opportunities (value added benefits, etc.)
- Oversees management of multiple NEMT programs, ensuring best practices while maintaining a high level of quality control; can lead creation of strategic plans and verbally present to the client
- Conducts Client meetings and prepares presentations for monthly client calls
- Oversees client reporting and ensures accuracy and timely submissions
- Guides strategy for expansion business program development; leads overall portfolio expansion business proposal development and presentations for all customer facing interactions
- Ensures that there is never a gap in service for any client in partnership with Operations teams
- Willing to adjust in-progress planned program/SOW to better meet client needs
- Knowledgeable of competitors and can position Alivi as the competitive leader
- Handles “tough” conversations with clients gracefully to preserve Alivi’s products and profitability
- Owns the Customer Experience (loyalty, satisfaction, and retention)
- Minimum 7 years leadership experience – at least 1 year of Senior Leadership experience
- Demonstrated expertise in managing complex clients
- Demonstrated expertise in managing teams across multiple locations
- NEMT experience strongly preferred
- Experience with the mathematical calculations needed to determine profitability, utilization, etc
- Proven experience supervising and monitoring the delivery of contractual service metrics
- Extensive knowledge of budget and cost analysis
- Proven ability to identify trends and implement change
- Culture champion, proven ability to create a highly engaged workforce with high satisfaction scores
- Successfully achieve desired results in a matrix service model and lead through influence
- Strong written and verbal communication skills
- Advanced Excel skills preferred (VLOOKUP, PIVOT TABLES, IFISERROR, Calculation formulas, etc.)
- Advanced PowerPoint skills preferred
- Ability to quickly learn various data platforms
- Minimum of a BA required in Management and/or leadership or other business-related fields i.e.; Finance, Healthcare, etc
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Job Summary
Full Time
$89k-122k (estimate)
01/28/2024
07/17/2024
alivi.com
Lake Worth, FL
<25
Related Companies
The job skills required for Account Manager include Presentation, Leadership, Client Relationship, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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