This position is to be scheduled 5am to 1pm Monday thru Friday with rotating weekends and holidays.

The Patient Information Coordinator (PIC) is to provide administrative support for our hospitalists so the clinicians can maximize their time spent on patient care.

POSITION RESPONSIBILITIES

• Supporting several physicians on an administrative level
• Properly distribute patients between providers
• Create daily rounding list by 5:00 a.m.
• Meet with each physician daily
• Data entry of patient information for billing
• Distribute final rounding list to clinicians, floors, and nursing stations, etc.
• Patient Visits – ability to walk to each room/visit every patient every day (required)
• Distribute brochures explaining how policies of working with PCPs
• Bedside Patient Experience (PET) questions prior to discharge (required)
• Assist with PCPs appointments, if and when necessary
• Gather necessary documents from Medical Records (EMR)
• Verify insurance, verify documents faxed to PCP
• Liaison between hospitalists, hospital staff, and Corporate offices
• Administrative duties as assigned. Schedules, note taking, meeting set up etc...
• Ability to provide Extended Touch services (required extended patient visits)

- Extended Touch Reporting, i.e. HCAHPS, Detail Doctor reports- Interact positively with providers providing feedback- Communicate with management; department and/or one-on-one meetings,- Provide quality emails, and conference calls.

• Acknowledgement to emails in a timely manner, within 24 - 48 hours
• Additional duties as assigned

POSITION REQUIREMENTS, KNOWLEDGE, SKILLS, AND ABILITIES

• Experience as a Medical Assistant, Unit Coordinator, ER Tech, or similar position
• Computer literacy

- Accurately input data entry information (upload documents, fax/electronic submissions)

• Proficiency in medical terminology
• Familiarity with ICD 10 and CPT codes (preferred)
• Ability to interact with patients and physicians
• Ability to prioritize and have strong problem-solving skills
• Organizational and Attention to Detail skills
• Excellent Customer Service – Positive attitude, ability to get along with others
• Ability to maintain strict confidentiality and security of private and sensitive information
• Ability to follow HIPAA guidelines/compliance.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to walk throughout the facility, stand for extended periods of time and provide handwritten notes.

- Prolonged standing or walking up to 50% or more of the work day- Typing/writing 75% of the day (required)

• Occasionally required to stoop, kneel, crouch, or crawl.

- Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision, and ability to adjust focus.
• Frequently required to reach with hands and arms.
• Regularly required to sit; use hands to handle or feel and talk and hear.

Expectations:

The PIC must be motivated and possess a positive outlook, positive team attitude, must enjoy working in a team environment, and has the desire to provide the highest level of customer service.

Job Types: Full-time, Contract

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Hospital

Medical specialties:

• Hospital Medicine
• Primary Care

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Morning shift
• Rotating shift
• Rotating weekends
• Weekends as needed

Experience:

• Medical terminology: 1 year (Preferred)
• Patient service: 1 year (Preferred)

Ability to Relocate:

• DuBois, PA: Relocate before starting work (Required)

Work Location: In person