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14 Customer Service/Inside Sales Representative Jobs in Jonesboro, AR

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Customer Service/Inside Sales Representative
All In A Day, Inc. Jonesboro, AR
$44k-59k (estimate)
Full Time 2 Months Ago
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All In A Day, Inc. is Hiring a Remote Customer Service/Inside Sales Representative

Customer Service RepresentativeJob DescriptionWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will interact with our valued customers, addressing inquiries, invoicing, and assisting Sales Representatives with orders and quotes. If you thrive in a fast-paced environment and enjoy providing exceptional service, we'd love to hear from you!
Job Information: Monday - Friday 8am - 5pm. With pay of $16-17/hour based on experience.
Responsibilities
  • Interact with Customers: Communicate with customers via telephone, email, or in person to provide support and information. Maintain positive customer relationships.
  • Order Management: Collect and accurately enter orders for new or additional products and services.
  • Invoicing: Create invoices based on shipped orders.
  • Sales Order Processing: Enter sales orders received via email, website, or telephone into our company's ERP system.
  • Customer Query Resolution: Field customer questions and ensure timely resolution.
  • Sales Support: Assist the Director of Sales and Sales Representatives in all related sales and customer activities.
  • Account Monitoring: Actively monitor dealer and distributor accounts.
  • Additional Duties: Perform other related tasks as assigned by management.
Required Skills/Abilities
  • Excellent Communication: Strong communication skills, including active listening.
  • Service-Oriented: Ability to resolve customer grievances and avoid confrontation.
  • Computer Proficiency: Proficient in Microsoft Office and quick to learn new software.
Education And Experience
  • High school diploma required, with additional education preferred.
  • Prior customer service experience is essential.
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds when necessary.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-59k (estimate)

POST DATE

07/13/2024

EXPIRATION DATE

10/05/2024

Show more

All In A Day, Inc.
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All In A Day, Inc.
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The following is the career advancement route for Customer Service/Inside Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service/Inside Sales Representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service/Inside Sales Representative. You can explore the career advancement for a Customer Service/Inside Sales Representative below and select your interested title to get hiring information.

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