3 Insurance Agency Customer Service Representative - Experience Required Jobs in Slidell, LA
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Insurance Agency Customer Service Representative - Experience Required
$55k-71k (estimate)
Full Time
2 Months Ago
All Saints Insurance is Hiring an Insurance Agency Customer Service Representative - Experience Required Near Slidell, LA
Benefits:
In this position you will be responsible for answering multiple phone lines, assisting clients both in person and over the phone with payments and policy related transactions, checking emails, creating company mailings, scheduling and conducting annual account reviews, administrative duties including updating our intranet and procedures and handling our walk in traffic etc. This position has a strong focus on service and account rounding through serving our clients.
Our hours of operation are Monday to Friday - 8:30am to 5pm with 1 hour for lunch.
Why You Want to work with All Saints
Thank you for your interest!
Here's the link to view the full Job Description and Pay Scale . (https://foxly.link/CSRJobDescript )
A Bit about All Saints
At All Saints Insurance, our team culture is the cornerstone of our success. We thrive on teamwork, a mission to serve others, and a focus on positivity and education rather than hard-core sales. Make no mistakewe aim to crush our numbers every month. Our success hinges on having positive, self-motivated, and humbly confident individuals on our team. There's no room here for those who are self-serving, self-centered, or self-entitled.We pride ourselves on being tech-savvy, adaptable, and self-aware. Continuously seeking ways to make our jobs more efficient and effective is in our DNA. We value positivity, problem-solving skills, and a commitment to excellence in everything we do. We need team members who take pride in their work because they care about helping others and believe in our mission.Our communication is direct and straightforward. We are respectful, but we dont sugarcoat thingswe hold each other accountable. If you're looking for a place where you can just punch the clock without putting in the effort, this isnt the place for you. But if you're passionate, driven, and ready to make a difference, we would love to welcome you to our team.
About You, our new CSR ...
The missing link to our team is someone who enjoys talking to and helping people. This person is a natural problem solver, has a positive can-do attitude, a good sense of humor, is well spoken, self-starting and motivated. You've never met a stranger and you are often described as bubbly and outgoing. You love checklists, talking on the phone and giving customers some southern hospitality. You make it your mission to be the bright spot in someone's day every day. You love problem solving. You take initiative and you like to learn on the fly. You're a natural for selling through serving our clients. You will be the lasting impression of All Saints and you take that seriously. You dont mind answering the same question multiple times in the same day, because its a different customer each timeanother chance to make someones day. You manage to exceed expectations even when you deliver a different answer than the customer was hoping for. You're really good at switching gears. Adapt and adjust is your motto. You love taking that one little extra step beyond whats expected. You love learning new technology especially when it can make your job easier, more efficient and will provide a better experience for customers.
Why work with All Saints? Hear it from our team. bit.ly/ASIteamhiring
Please make sure you get a Thank you page after you submit your application. Otherwise, we did not receive it!
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Free food & snacks
In this position you will be responsible for answering multiple phone lines, assisting clients both in person and over the phone with payments and policy related transactions, checking emails, creating company mailings, scheduling and conducting annual account reviews, administrative duties including updating our intranet and procedures and handling our walk in traffic etc. This position has a strong focus on service and account rounding through serving our clients.
Our hours of operation are Monday to Friday - 8:30am to 5pm with 1 hour for lunch.
Why You Want to work with All Saints
- Opportunity to advance - Licensed within 30 days of employment
- Weekends & Nights Off
- Stable Compensation Position with opportunity for growth
- Bonus opportunity
- NO Grueling Commute (we support our community and hire local folks)
- You're not just a number; We're committed to your success and invest in your growth, but ultimately, your success is in your hands.
- Previous P&C Insurance agency experience required
- Must love dogs or you'll hurt Jax's feelings!
- Must be able to type 35 words per minute
- Must be available to work Monday - Friday in office during office hours
- Ability to multi task in a high volume environment
- Must be a team player willing to jump in and help where needed
- Must love helping people!
- Helping existing customers with policy related questions and service requests
- Retaining customers through annual account reviews
- Answering phones
- Selling policies to existing clients
- Ensuring file compliance for agent staff
- Submit your application with your resume via the career site.
- Follow this link to complete first of two short assessments, https://assessment.predictiveindex.com/bo/953R/ClientSupport the second will be emailed directly to you after you complete the first.
Thank you for your interest!
Here's the link to view the full Job Description and Pay Scale . (https://foxly.link/CSRJobDescript )
A Bit about All Saints
At All Saints Insurance, our team culture is the cornerstone of our success. We thrive on teamwork, a mission to serve others, and a focus on positivity and education rather than hard-core sales. Make no mistakewe aim to crush our numbers every month. Our success hinges on having positive, self-motivated, and humbly confident individuals on our team. There's no room here for those who are self-serving, self-centered, or self-entitled.We pride ourselves on being tech-savvy, adaptable, and self-aware. Continuously seeking ways to make our jobs more efficient and effective is in our DNA. We value positivity, problem-solving skills, and a commitment to excellence in everything we do. We need team members who take pride in their work because they care about helping others and believe in our mission.Our communication is direct and straightforward. We are respectful, but we dont sugarcoat thingswe hold each other accountable. If you're looking for a place where you can just punch the clock without putting in the effort, this isnt the place for you. But if you're passionate, driven, and ready to make a difference, we would love to welcome you to our team.
About You, our new CSR ...
The missing link to our team is someone who enjoys talking to and helping people. This person is a natural problem solver, has a positive can-do attitude, a good sense of humor, is well spoken, self-starting and motivated. You've never met a stranger and you are often described as bubbly and outgoing. You love checklists, talking on the phone and giving customers some southern hospitality. You make it your mission to be the bright spot in someone's day every day. You love problem solving. You take initiative and you like to learn on the fly. You're a natural for selling through serving our clients. You will be the lasting impression of All Saints and you take that seriously. You dont mind answering the same question multiple times in the same day, because its a different customer each timeanother chance to make someones day. You manage to exceed expectations even when you deliver a different answer than the customer was hoping for. You're really good at switching gears. Adapt and adjust is your motto. You love taking that one little extra step beyond whats expected. You love learning new technology especially when it can make your job easier, more efficient and will provide a better experience for customers.
Why work with All Saints? Hear it from our team. bit.ly/ASIteamhiring
Please make sure you get a Thank you page after you submit your application. Otherwise, we did not receive it!
Job Summary
JOB TYPE
Full Time
SALARY
$55k-71k (estimate)
POST DATE
07/19/2024
EXPIRATION DATE
09/18/2024
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