Description

Purpose:

 Participate in on-the-job training assisting service technicians in basic service tasks to learn key skills for a future technician position, with the plan of completing a degree or certificate through an accredited program focused on fundamentals and key technical concepts.

Responsibilities:

1. Assist experienced technicians to gain technical expertise
2. Learn and perform basic service tasks as assigned
3. Develop an understanding of labor efficiencies and meet labor efficiency goals
4. Develop an understanding of the service department operations and how key systems for the role are utilized
5. Develop skills in removal, disassembly, and reconditioning of components
6. May perform pre-delivery set-up and inspection on new and used equipment
7. Accountable for billable time and assigned work orders
8. Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
9. May participate in Service EDUCATE Training programs required for the development of skills and knowledge
10. Operates and maintains vehicles, tools and equipment required to perform job responsibilities
11. Maintains a clean work area and performs work in a neat and orderly fashion
12. Follows all safety rules and regulations in performing work assignments
13. Perform various functions around the location such as location maintenance, washing of equipment, or other duties as assigned

Qualifications

• Interest in learning methods, materials, tools, and techniques used in the repair of ag equipment in addition to off road, construction, lawn, and heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities, or knowledge that you must obtain the necessary tools for school. Discuss with manager specific tool needs
• High School Diploma, GED, or in the process of obtaining either
• Valid driver’s license required