We are seeking a Client Service Representative to join our team.

Responsibilities

• Respond to customer inquiries and resolve issues in a timely manner
• Manage accounts and ensure customer satisfaction
• Must communicate well with management and team
• Maintain paper and electronic files accurately
• Develop and maintain customer relationships
• Ensure customer information is current
• Monitor customer feedback and report it to management
• Create reports on customer service metrics

Qualifications:

• 1 years of experience in customer service preferred
• Excellent communication and interpersonal skills
• Strong problem-solving and multitasking skills
• Excellent computer skills (a must)
• Proficient in Microsoft Office Suite
• Ability to learn quickly
• Excellent organizational skills
• Able to work in a fast-paced environment with changing customer needs and demands