25 Regional Director of Operations Jobs in Plano, TX
Allergy & ENT Associates is Hiring a Regional Director of Operations Near Plano, TX
What are we about?
As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Central Dallas Address: 6100 Windcom Court, Suite 101
Plano, Texas 75093
BenefitsHealth Insurance
Dental & Vision Insurance
401K
Life insurance
PTO & Holidays
Short- & Long-Term Disability
Position SummaryThe Regional Director of Operations is responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the assigned practice locations while accomplishing the primary goal of efficiently and effectively providing services that exceed patient expectations and improve clinical and financial operations. This role drives to maximize business growth and strategic performance to achieve or exceed financial goals, while delivering on the organization’s commitment to providing personalized, comprehensive and compassionate healthcare empowered by best-in-class professionals who will reshape the delivery of exceptional patient-centered healthcare.
Key ResponsibilitiesEssential Duties & Responsibilities
- P&L responsibility for assigned practice locations, managing all aspects of clinical and business operations, employee and physician relations, while improving profitability, cash flow and quality of patient services.
- Strategic Leadership – Collaborates with the executive team to develop and execute the organization’s operational strategy, while aligning operations with the overall mission, vision and values of the organization.
- Drives the execution, sustained focus and continuous improvement of strategic objectives and both personally embodies and drives accountability across the team.
- Manages budgets, controls costs, and allocates resources effectively; works effectively with finance and revenue cycle teams to optimize revenue streams; ensures financial sustainability while maximizing high-quality care.
- Leads process improvement activities, identifying operational inefficiencies and implementing process enhancements and streamlined workflows that reduce wait times and enhance patient experience.
- Coaches, mentors and develops assigned teams to foster professional growth and develop leadership bench strength.
- Ensures operational procedures and clinical standards are met, and that each facility is staffed with competent, professional team members during scheduled hours of operation.
- Works cross functionally with any areas that lead to team member satisfaction, training, performance and local market growth.
- Analyzes financial data and operational metrics to monitor progress and success of each practice location and positively engages all team members to ensure results are achieved.
- Reports on operational and financial performance to executive leadership and develops meaningful action plans to address any deficiencies.
- Acts with a sense of ownership, accountability and urgency in solving concerns and works to proactively prevent future issues from occurring.
- Participates in corporate management projects as a member of the Operations Management team.
- Manages daily activities to ensure optimal clinical care is delivered and operating results are achieved.
- Owns employee and provider retention and makes impactful improvements.
- Directs the implementation and successful execution of short-term and long-range plans and budgets based upon organizational goals and objectives.
- Ensures compliance with organizational policies, procedures and objectives and ensures their execution, and ongoing compliance. Recommends changes and/or updates as needed.
- Evaluates business and market conditions as they relate to operational issues and keeps the Senior Management team advised on these matters.
- Responsible for clinical and operational quality improvement activities, including program evaluation.
- Responsible for maintaining quality services and patient relations while meeting financial goals and growth objectives.
- Responsible for monitoring, analyzing, assessing, and communicating organization goals and progress.
- Leverages excellent communication skills and acts with honesty and integrity in all aspects of the role, creating a positive and engaged culture while serving as a true champion for change management.
- Responds to requests from all stakeholders in a timely manner.
- Solution-oriented with proactive approach to daily operations and finances.
- Participates in marketing activities to develop relationships with community physicians and various referral sources.
- Participates in the development of expansion plans for service lines and locations.
- Leads staff to provide the highest quality clinical care and customer service.
- Oversees the employee evaluation process, including but not limited to performance evaluations, merit increases, promotions, and disciplinary actions.
- Ensures all clinic staff members receive training, support and development to achieve company and professional goals.
- Maintains physician/practice relationships through effective communication with physician practice leadership.
- Proactively identifies efficiency and workflow issues and proposes solutions to enhance operational effectiveness.
- Effectively monitors and improves patient satisfaction, employee engagement and the overall quality of services delivered.
- Acts as primary liaison between the clinics and various support services.
- Ensures that all processing and reporting deadlines are consistently achieved.
- Presence in all areas of the practice locations is critical to achieving a positive culture and performance as defined. Travel among all sites under purview with a defined, consistent cadence is required.
- Performs other functions as required by management.
- Minimum of 5 years of successful leadership experience managing multiple practice locations within a healthcare setting.
- Minimum of a Bachelor’s degree in a Healthcare Administration, Business or related field (Master’s preferred).
- Strong analytical, problem-solving, and communication skills.
- Demonstrated successful leadership skills in program execution and people management.
Knowledge, Skills, Abilities
- Customer Service — Knowledge of principles and processes for providing customer service; the ability to demonstrate a series of activities designed to enhance the level of both internal and external customer satisfaction.
- Organization — Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
- Time Management — Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Interpersonal Communication — Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
- Communication — The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
- Physical Activity Level: Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
- Physical Demands: Exerting up to 10 pounds of force occasionally to lift, carry, pull, or otherwise move objects; Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
Job Summary
Full Time
Ambulatory Healthcare Services
$212k-289k (estimate)
06/21/2024
07/11/2024
aentassociates.com
HOUSTON, TX
100 - 200
1957
KELVIN SHAW MD
$10M - $50M
Ambulatory Healthcare Services
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About Allergy & ENT Associates
Established in 1957, Allergy & ENT Associates is the largest multi-specialty Allergy, Asthma, and ENT group practice in the Houston area with fifteen locations. We specialize in the diagnosis and treatment of allergy, asthma, and sinus disease.
The job skills required for Regional Director of Operations include Leadership, Customer Service, Planning, Problem Solving, Communication Skills, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Director of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Regional Director of Operations positions, which can be used as a reference in future career path planning. As a Regional Director of Operations, it can be promoted into senior positions as a Top Operations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Director of Operations. You can explore the career advancement for a Regional Director of Operations below and select your interested title to get hiring information.
If you are interested in becoming a Regional Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Regional Director of Operations for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Regional Director of Operations job description and responsibilities
A Regional Director of Operations supervises an organization's operational activities for an assigned region.
02/13/2022: San Diego, CA
Regional Director of Operations oversees the daily activities and business operations within a particular area.
04/16/2022: Laramie, WY
They also handle people related concerns.
02/02/2022: Allentown, PA
Regional Director of Operations must manage all the general ledger revenue and expense activity while maintaining oversight for all operations, policies, and procedures.
04/17/2022: Raleigh, NC
A Director of Operations supervises general managers of different areas of an organization and works with production and day to day activities.
03/14/2022: New Suffolk, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Regional Director of Operations jobs
Worked with general managers and operations teams to transform customer service and telemarketing staffs to a more sales-focused, value-add organization.
03/11/2022: Harlingen, TX
4 to 6 years of experience of Regional Director of Operations is a plus.
01/28/2022: Hartford, CT
Store/Branch Managers report to Regional Director of Operations.
02/28/2022: Fort Myers, FL
Depending on the field of operation, their qualifications, certifications and expertise, a director of operations may.
02/06/2022: Billings, MT
An understanding of the entire value chain.
02/08/2022: Lake Charles, LA
Step 3: View the best colleges and universities for Regional Director of Operations.
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