Role and Responsibilities

We are looking for a motivated and customer service-oriented individual to join our retail team. As the Sales Lead, you will be responsible for ongoing product knowledge training, selling behaviors, and inspiring others to provide a great customer experience.

Essential Functions

Motivate the sales team to enhance the service culture

Follows company sales strategy to exceed goals

Handling customer de-escalation

Monitor customer orders until completion

Acting as Manager on Duty (MOD) when required

Train employees on selling behaviors

Supporting the execution of visual directives

Maintain a clean, safe, secure and friendly store

Supports inventory management processes

Qualifications and Education Requirements

High school diploma or equivalent

Lift 30 lbs.

Ability to spend entire shift on feet

Over the age of 18

Preferred Skills

1 year of retail experience

Strong Communicator

Knowledge of Microsoft Suite

Ability to prioritize multi-task and problem solve

High-spirited and self motivated

NOTE: This job description is not intended to be all-inclusive. Employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.