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Position Summary :
The Help Desk Support Technician plays a critical role within our IT team, offering immediate and effective IT support across the company.
The role requires a broad understanding of organizational needs and a strong commitment to minimize downtime and facilitate optimal use of IT resources.
The key tasks include PC and mobile device support, and providing hardware / software assistance. This role calls for an excellent communicator with a problem-solving mindset who can provide superior customer service.
Teamwork, a user-friendly approach, and the ability to adapt to a dynamic environment are essential for success in this position.
Schedule : Monday - Friday, 7 : 00am - 3 : 30pm.
Key Responsibilities :
Required Skills :
Preferred skills :
Necessary Characteristics :
Minimum Qualifications :
Preferred Qualifications :
We are committed to creating a supportive and inclusive work environment that values every team member. If you are proactive, have a strong customer service orientation, take pride in your work, possess excellent attention to detail, and enjoy humor in the workplace, we would love to hear from you.
Salary Range
$20.00 - $23.00 per hour
About Alliance Beverage :
In 1963 a man named Larry Gary, originally from the west side of Chicago, decided that owning a beer distributorship in Grand Rapids Michigan would be more fun than running a bowling alley.
That was the moment that the company called Kent Beverage began.
At the same time a man named Tim Sullivan, originally from the east side of Detroit, was happily running a construction business.
However, when Tim noticed his friends, who owned beer distributorships, were having more fun, he had to get one of his own.
And he did, when he purchased B&B Beer in the late 1970’s!
Both businesses grew and prospered. Both businesses were passed from fathers to sons and continued to succeed in their territories until one day, over a pint, these two families decided to form a joint venture whereby the two companies combined would be stronger than the sum of their parts.
They called the company Alliance Beverage and it was born May 13, 2013.
From the beginning, our company has recruited the best talent available, contributing to the highest standards of performance because we work together with commitment, & integrity.
Today, Alliance has more than 450 team members and services over 5,000 customers across the Western half of Michigan. With three distribution facilities and six sales offices, our employees live and are active in the communities they serve.
Last updated : 2024-05-27
Full Time
Wholesale
$55k-68k (estimate)
05/28/2024
08/25/2024
alliancebeverage.com
DULUTH, GA
200 - 500
2013
Private
LISA KOCIECKI
$50M - $200M
Wholesale
The job skills required for Help desk technician include Help Desk, IT Support, Troubleshooting, Customer Service, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk technician positions, which can be used as a reference in future career path planning. As a Help desk technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk technician. You can explore the career advancement for a Help desk technician below and select your interested title to get hiring information.