Communications Coordinator Position

The Communications Coordinator is a full-time position reporting to Alliance Medical Ministry (AMM)’s Director of Development and Communications. The Communications Coordinator works closely with the Development Coordinator to communicate, advocate for, and achieve the organization’s philanthropic goals. A core responsibility will be to assist in managing, monitoring, developing, and improving all of our internal and external communications via print, digital, and social media. You will be responsible for helping to promote a positive public image of our organization through various channels, informing the community about our work and inspiring the community to support that work, as well as communicating vital information about clinic offerings to patients.

This is a quality of life position and an opportunity to work for a leading Triangle nonprofit that has a well-established community reputation and a committed donor base.

Who We Are:

AMM was established in 2003 and is a mission-driven organization that provides access to comprehensive medical care to working, uninsured adults living in Wake County. Uninsured individuals are less likely to receive preventive care, more likely to develop chronic illnesses, and more likely to be hospitalized for conditions that could have been prevented. Health equity is an important part of what AMM provides patients in addressing the disparities that exist in our healthcare system. AMM is strongly supported by the community and was the recipient of Bank of America’s Neighborhood Builder Award in 2020, and recipient of the Enloe Charity Ball award in 2022. We are one of the leading nonprofits in Wake County and are recognized for our compassionate and holistic work for our underserved communities and uninsured neighbors in need.

Comprehensive medical care provided at AMM is centered on treating the complete mind-body-spirit relationship, and includes acute and chronic medical care, specialty care, lab and pharmacy services, health education, disease and diabetes management, mental health counseling, pastoral care, and more. AMM is proud to have an on-site Community Farm that dispenses over 2,000 lbs of fresh produce directly to patients at no cost, complementing our comprehensive wellness program that includes gardening classes, bilingual cooking classes, walking programs, and more. We would love for you to join our team as we work to provide health and hope for our patients.

Marketing and Communications Responsibilities

Digital:

• Social Media – maintain, monitor, and communicate via social media channels for all AMM platforms (Instagram, Facebook, LinkedIn) through creation of organization-related content as well as responding to comments and questions from social media followers with accuracy, professionalism, and timeliness. Remind and update patients on clinic and wellness happenings via the Patient Facebook Group.
• eNewsletters and other email updates for subscribers – design and draft content for monthly eNewsletters, drafting copy, taking/editing photos, and creating a visually appealing design to be sent monthly to all constituents. All volunteers also receive a quarterly Volunteer Newsletter.
• Website – monitor AMM’s website and facilitate revisions as needed as well as think creatively to reform and update website, including writing content, such as blog posts and team member bios. Manage, edit and update donation platform integrated into AMM website.
• Email distribution lists: work with Development Coordinator to manage and update email distribution lists through mailing list platform, integrating within multiple lead sources.
• Other: may include supervision of volunteer(s), intern &/or 3^rd party vendor.

Mailings:

• Print – develop, design, distribute, and maintain print and electronic marketing, including, but not limited to, flyers, annual impact reports, presentations, strategic plans, pledge cards, and fundraising mailings
• Coordinate and communicate with third-party printing vendors
• Execute mailing campaigns, envelope stuffing, and print mailing distribution to raise awareness and donations for the organization’s mission and revenue goals
• Other: may include supervision of volunteer(s), intern &/or 3^rd party vendor.

Internal/Background work:

• Collect stories to tell from AMM patients and volunteers via in-person and email interviews, in accordance with HIPAA
• Consistently update photo content and maintain organization of marketing content on shared drive
• Create communication calendars to organize and plan communications content
• Effectively research healthcare-focused topics to include in communications content
• Write blog posts and effectively communicate news features, published announcements, and clinic accomplishments
• Update and refine informational graphics for patients on lobby TVs and on flyers
• Occasional weekend tabling or photographing events to be used for social media or the eNewsletter
• Aid staff and volunteers in creating cohesive, well-branded content and presentations
• Act as on-site support and point of contact for boardroom screen and PatientPoint screens and TVs in lobbies
• Other: may include supervision of volunteer(s), intern &/or 3^rd party vendor.

Qualifications

The ideal candidate will have at least one year of experience marketing and communications, be goal oriented, a good communicator, a team player, willing to help the team as needed and have a desire to learn. The ideal candidate will also have:

• a minimum of a bachelor’s degree from a college or university with a preference for a degree in marketing, communications, graphic design, or equivalent field;
• 1 years full-time related work experience;
• strong professional written and verbal communication skills as well as interpersonal skills;
• excellent computer and technical skills, particularly with Microsoft;
• proficiency with donor databases (Sales Force is a plus), digital marketing tools (MailChimp, Canva, Squarespace, and iMovie preferred), and social media platforms (Instagram, Facebook, LinkedIn);
• strong attention to detail and work-flow needs as well as creative;
• self-motivated, yet collaborates well on a team and is mission-driven; and
• ability to set priorities, meet deadlines, and be self-directed.

It will be a benefit for the candidate to also have:

• experience in a non-profit or healthcare field; and/or
• proficiency in Spanish.

Compensation and Benefits

• Salary range is $36,000-$40,000, commensurate with experience and abilities
• Full-time (40 hours per week with potential flexibility)
• Health, dental, and vision benefits
• Retirement plan and employer matching
• Paid time off plus observed holidays
• Work-life balance

AMM Describes Its Culture as:

• Team-oriented and mission-focused
• Cooperative and collaborative
• People-oriented, supporting authenticity
• Supportive and fair
• Focused
• Outcome-oriented
• Results-focused with strong performance culture

To apply, please send a resume and cover letter to Alliance Medical Ministry at hr@alliancemedicalministry.org.