Alliance of Professionals & Consultants Inc is Hiring an Energy Management Systems Support Near Birmingham, AL
Job DescriptionJob Title: Energy Management Systems Support Type of Engagement: 3-year contract (Not open to 3rd party C2C consultants. Visa sponsorship is not available) Work Location: Birmingham, AL (This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts.) Job OverviewThis position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Essential Job Responsibilities
Day to day monitoring of the primary SCADA and ancillary systems for health and availability
Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel
Notification to key customers for the coordination of system outages and events that may impact other critical systems.
Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
Thoroughly track and document cases to completion with the help of EMS Department personnel
Adhere to all Electronic and Physical access policies
Day to day monitoring and support of Business Continuity and Disaster Recovery systems
Required Skills & Experience
Formal education in Computer Science or related IT field or equivalent experience
Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment.
Ability to apply excellent customer service skills
Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
Ability to follow and properly apply both Change Management processes and knowledge-based procedures
Ability to build and maintain relationships with key customers
Ability to work nights, weekends, and holidays
Big Bonus Points If You Have
Working knowledge of Windows based operating systems
Working knowledge of AIX or other UNIX based operating systems
Working knowledge of distributed computer networks
Job Requisition # 38455A reasonable estimate of the pay range for this role is $30.00 - $31.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels. Meet APCAPC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support. APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.