SUMMARYResponsible for providing customer service and clerical support to assist Producers and service team in servicing existing accounts and soliciting new business. ESSENTIAL DUTIES AND RESPONSIBILITIES• Assists with review of policies for accuracy and/or possible deficiencies;• Packages and markets applications to various carriers to obtain quotes as delegated;• Assists service team with assembly of marketing materials, proposals and presentations for prospects and customers;• Composes correspondence to insured and/or underwriters as directed;• Processes and tracks claims;• Inputs applications and word processes letters, and other forms of correspondence as directed;• Prepares insurance binders or certificates as directed;• Inputs information into agency management system;• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);• Other duties as assigned. QUALIFICATIONSEDUCATION / EXPERIENCEHigh school diploma or equivalent combination of education and experienceTwo (2) or more years related work experienceValid insurance licenseMust continue to meet Continuing Education requirements for license renewalEncouraged to complete Career Path requirements as communicated by supervisor SKILLSGood verbal and written communication skillsGood customer service skills, including telephone and listening skillsGood problem solving and time management skillsIntermediate typing skills (30-35 wpm)Ability to work within a team and to foster teamworkProficient in Microsoft Office Suite #LI-RF1