Job Description

Hiring Immediately!

Military veterans are encouraged to apply! Electronic Technicians and / or those with a background in security systems (access control, video management, intrusion detection systems)

Position Overview :

The Security Field Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting / diagnostics on access control equipment and IP-based video systems, including but not limited to : electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems.

• Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
• Including, but not limited to : Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems
• Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards;

identify and repair physical security systems as required to ensure operability and compliance with any applicable building code

• Apply all necessary documentation for tracking of service-related issues
• Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices
• Establish and maintain effective working relationships with both internal and external customers
• Provide phone and on-line remote diagnostic support
• Perform other duties as assigned by Operations Management

Qualifcations :

• Good verbal and written communication skills for effective interaction with internal & external customers
• Be able to work independently or as a member of a team
• Ability to meet deadlines and work in a fast-based environment with minimum direction
• Understanding of Windows operating systems and overall IT network topology
• Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values

Requirements :

• Valid State driver's license
• Capable of lifting up to 50lbs and work on ladder heights of up to 16’
• Available for scheduled on-call duties to respond to emergency service calls
• A high Degree, Vocational School or equivalent required
• 2 years of field experience in Electronic Security System industry
• Strong troubleshooting skills and mechanical and electronic aptitude
• Experience with any or all of the following is preferred : Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, FireLite, Fluidmesh or ONSSI

Benefits :

• Company Vehicle and Gas Card
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Last updated : 2024-06-18