8 Customer Service Representative - Call Center Jobs in Port St Lucie, FL
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Allied Universal is Hiring a Customer Service Representative - Call Center Near Port St Lucie, FL
Job DescriptionDeposita(TM) , an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a high-energy, customer-obsessed team and plays a pivotal role in providing the highest quality customer experience to our customers. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs. Join our Phenomenal team today!
HYBRID Position in Jupiter, Florida: Remote Work possible after successfully completing 3 months in office training!Starting Rate at $17.00 per hour.Responsibilities
- Identify customers' needs, clarify information, and provide direct support or guidance toward to resolution
- Tackle a variety of problems in technical systems with skill and accuracy
- Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level.
- Speaking to customers professionally and with knowledge of the issues at hand.
- Ensuring that department metrics are met along with personal metrics set.
- Ability to navigate various tabs on a computer at one time.
- Enthusiastic about delivering a great customer experience.
- Must have a mimimum of 2 years Call Center experience
- Must have previous Customer Service experience
- High school diploma or equivalent
- The work history must demonstrate each of the following:
- Strong understanding of customer service and customer relations
- Highly motivated and with a strong desire to learn
- Ability to exercise good judgment and decision-making
- Strong listening and communication skills
- Enjoys being part of a Team and brings a positive work attitude!
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
Requisition ID 2024-1218811
Job Summary
Full Time
$36k-46k (estimate)
06/10/2024
06/28/2024
aus.com
BOSTON, MA
>50,000
2016
DAVID SILVEY
$5B - $10B
Related Companies
About Allied Universal
Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We b...elieve there is no greater purpose than serving and safeguarding customers, communities and people in todays world. Allied Universal is There for you.
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The following is the career advancement route for Customer Service Representative - Call Center positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Call Center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Call Center. You can explore the career advancement for a Customer Service Representative - Call Center below and select your interested title to get hiring information.
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