Allied Universal Janitorial Services is uniquely capable and personally committed to delivering exceptional janitorial services. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time janitorial jobs!

We pride ourselves on fostering a promote from within culture.

Allied Universal Janitorial Services, an Allied Universal Company, is hiring an Operations Manager. The Operations Manager is responsible for staff management, business operations, and customer relations within an assigned geographical area for a leading nationwide provider of Janitorial services in Retail, Facilities, Education, and Commercial Office Buildings.

**RESPONSIBILITIES:**

Team Management

Recruit for open positions and train all new hires

Manage site supervisors and employees by providing ongoing guidance, training and feedback

Proactively identify performance issues and provide immediate feedback

Control all time-off requests by planning, approving and scheduling yearly vacation needs and monitoring PTO limits

Maintain safety regulations at all client sites Business Operations

Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality

Implement cost reduction, profit enhancing strategies

Direct and execute new customer/contract start-up operations and implement services in a timely and cost-effective basis

Financially manage and ensure account profit and productivity goals are met

Introduce new products and/or services

Identify ongoing financial and operational efficiencies Administration

Function as communication coordinator and liaison between customer, corporate and field organizations

Perform payroll functions by submitting approved work hours

Facilitate on-boarding for all new hires and forward paperwork to Human Resources Travel

Valid drivers license required

Drive company vehicle an average of 50 miles a day to travel from site to site for daily/weekly/monthly visits to customer/site locations.

Expected to adhere to the companys driver policies and procedures.

**QUALIFICATIONS:**

High School diploma equivalent (e.g., GED)

Minimum of five (5) years of experience in managing operations in the services industry, preferably in the cleaning and maintenance business

Experience with the development and maintenance of budgets and labor costs and monitoring financial information

Strong interpersonal skills; able to effectively influence others through positive, proactive communication style

Leadership skills with ability to positively impact customer and employee relations

Excellent attentive and active listening skills

Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Proficiency in all Microsoft Office applications and able to effectively utilize all available office management technology

Sound independent judgment and discretionary skills

Outstanding oral and written communication skills

Results-oriented, balancing a sense of urgency for immediate problems with proactive planning and problem identification

**PREFERRED QUALIFICATIONS:**

College degree in Business Administration/Management

Experience working with and negotiating union contracts

Ability to speak, read, and write the Spanish language

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2024-1224641

**Location:** United States-Arizona-Tempe

**Job Category:** Management