National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs.

We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Inside Sales Agent Specialist is responsible for developing expertise in Property and Casualty insurance and selling P&C products based on client needs.

This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers.

In addition, this role is responsible for providing outstanding client service and creating a positive relationship between the company and its prospective clients.

This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.

Primary Purpose : Responsible for developing expertise in Property and Casualty insurance, and selling Property and Casualty products based on client needs.

This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers.

In addition, this role is responsible for providing outstanding client service and creating a positive relationship between National General and its prospective clients.

This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.

Essential Duties and Responsibilities : Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below.

Specific activities may change from time to time.Acquire licensing and appointments required to sell property and casualty insurance products in all necessary statesResponsible for using various systems to track, gather information and answer customer inquiriesIdentify customer needs and work to meet those needs using sales tools and techniquesDevelop expertise in sales skillsDevelop expertise in property and casualty insurance across all product lines, including ancillary policiesEducate clients on insurance needs and productsPair knowledge of insurance products available with listening skills to identify and provide products that best meets each customers needs Provide value to a sales team by working collaboratively to support the teams energy, morale, and productionMeeting key performance metrics such as sales, productivity and quality requirementsStrive to sell the NatGen Insurance product that meets the customer's need or other products when appropriatePerform other duties as requested, including attending required meetings, continuing education, and all-team meetingsUnderstand the team culture and demonstrate the commonly held values to contribute positively to the working environmentMinimum Skills and Competencies : The requirements listed below are representative of the knowledge, skill and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma or general education degree (GED)Complete New Hire Technical Training ProgramActive and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hireAbility to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers which may include additional criminal background and credit checks as required by the Department of InsuranceProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Demonstrates adequate / accurate typing speed while talking to the customerDemonstrate a working knowledge of auto policies and proceduresDemonstrate thorough knowledge of underwriting guidelinesDemonstrate thorough knowledge of billing guidelinesDemonstrate professional phone etiquetteDemonstrate proficiency with Sales systemsMust possess effective verbal and written communication skillsMust perform well in high-energy, dynamic and team-oriented environmentsHigh degree of initiative, mature judgment, and discretionDesired Skills : Associates or Bachelors degree, or equivalent customer service experiencePrior experience working with the public in a customer service or sales environmentAbility to make the Human Connection and empathize with the customersAbility to negotiate in order to adequately sell the brand and productBasic math skillsStrong attention to detail, organization skills, and timeliness in order to meet customer service expectationsAbility to think analyticallyHigh degree of dependability and motivationBilingual

Compensation

Compensation offered for this role is $15 - 15 per hour and is based on experience and qualifications.

At National General, great things happen when our people work together. Thats why when you join our team, we make sure it isnt just a job its an opportunity.

One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.

We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans / Disabled and other protected categories.

All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Last updated : 2024-07-02