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Attention Job Seekers! Join Our Allstate Agency - the Norris Agency
We're thrilled to announce that our Mega Agency, representing Allstate Insurance, is expanding rapidly! We are currently seeking dynamic and motivated Customer Service Representative to join our team across three convenient locations. This is an incredible opportunity to be part of an industry-leading company with a combined premium of a staggering $18 million dollars!
Why Choose Norris Insurance Group?
Unlimited Earning Potential: At our Agency, we believe in rewarding your hard work! With our competitive compensation package, you'll have the opportunity to earn a substantial income and unlock limitless financial growth.
Strong Industry Presence: Allstate Insurance is a renowned name in the insurance industry, and our Agency proudly represents their trusted brand. Joining our team means becoming part of a well-established company with a solid reputation and a loyal customer base.
Comprehensive Training and Support: We understand that starting a new role can be challenging. That's why we provide comprehensive training and ongoing support to help you succeed. Whether you're a seasoned professional or new to the industry, we'll equip you with the knowledge and resources needed to excel.
Collaborative Team Environment: We foster a positive and collaborative team culture where everyone's contribution is valued. You'll work alongside talented individuals who are passionate about what they do, creating a supportive and motivating environment.
Requirements:
● 1 - 2 years of customer service experience
● Pleasant personality and dependable
● P&C insurance license is preferred
● Must be skilled in using computer programs and must be very comfortable with using any and all types of technology (Microsoft Office Suite, Excel, Word, etc)
● Excellent interpersonal skills and communication skills - written, verbal and listening
● People-oriented, organized and able to work independently as well as with the team.
● Ability to multitask
Responsibilities:
● Establish customer relationships and follow up with customers, as needed.
● Answer phones/ incoming calls as well as making outbound calls
● Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Job Type: Full-time
Pay: $29,000.00 - $32,000.00 per year
Benefits:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
Work Location: In person
Full Time
Insurance
$29k-32k (estimate)
07/27/2023
12/17/2023
allstatenewsroom.com
WHEELING, IL
50 - 100
2001
Private
PHILIP YOUNG
$3B - $5B
Insurance
The job skills required for Insurance Customer Service Representative include Customer Service, Communication Skills, Billing, Microsoft Office, Planning, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
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Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
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Completes customer’s transactional requests as provided by caller.
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Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
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Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
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Should have the willingness to provide assistance.
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Step 3: View the best colleges and universities for Insurance Customer Service Representative.