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Staff Management Service Customer Senior
ALLY Energy Houston, TX
$105k-136k (estimate)
Full Time 4 Weeks Ago
Save

ALLY Energy is Hiring a Staff Management Service Customer Senior Near Houston, TX

Are you passionate about making an impact?Partner with the bestJoin our team!Partner with the bestBaker Hughes is seeking to fill the position of Senior Customer Service Management Staff for our Bently Nevada business in the Gulf Sub-region of the US. The Bently Nevada Customer Service Manager role demonstrates financial accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.
As a Senior Customer Service Management Staff, you will be responsible for:
  • Owning the financial revenue forecasting and reporting of Services Sales and margin.
  • Delivering accurate results on the committed forecast.
  • Acting as P&L leader for the assigned sub-region.
  • Participating in developing and leading the execution of the Bently Nevada Services growth strategy taking into consideration services pricing, financials and operational excellence
  • Driving sub-region strategy for developing after sales market by promoting training, SSA, reactive, retrofits and Time & Material solutions
  • Working closely with regional sales leaders to ensure appropriate sales coverage and opportunities to achieve the services orders plan for the sub-region
  • Building successful long-term relationships with specific customers within the sub-region
  • Interfacing regularly with the Service Director to review the progress of regional growth initiatives and participate in the development of new service offerings
  • Collaborating with Fulfillment Manager, MDS Manager, SSA Leader and their respective teams to ensure and maintain excellent service delivery
Fuel your passionTo Be Successful In This Role You Will
  • Bachelor's Degree in Engineering from an accredited university
  • 10yrs of experience in Field Services
  • Ability to travel within assigned region
  • Have significant experience in the industry and the vibration technology
  • Provide successful customer service mindset
  • Provide working knowledge of contract terms and conditions
Work in a way that works for youRoleWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for youOur Inventions Have Revolutionized Energy For Over a Century. But To Keep Going Forward Tomorrow, We Know We Have To Push The Boundaries Today. We Prioritize Rewarding Those Who Embrace Change With a Package That Reflects How Much We Value Their Input. Join Us, And You Can Expect
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Education Assistance
  • Generous Parental Leave
  • Mental Health resources
  • Dependent Care
  • Additional elected or voluntary benefits
About UsWe are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join UsAre you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$105k-136k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

08/04/2024

WEBSITE

allyenergy.com

SIZE

<25

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