19 Customer support specialist Jobs in Mc Kinney, TX
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aloha is Hiring a Customer support specialist Near Mc Kinney, TX
About Aloha
At Review Wave, we're a leading SaaS health-tech company dedicated to providing innovative solutions that elevate the patient experience for healthcare providers.
Our mission is to drive growth and advance innovation in the healthcare industry, and we're on the lookout for a passionate and driven team member to join our awesome team.
We're proud to say that Review Wave has been on the INC 5000 list for five consecutive years (2020-2024). We"re planning to keep the momentum going and gearing up for our biggest growth spurt yet.
Are you ready to join us?
About the role
As a Customer Support Specialist , you will be the key point of contact for our customers. Your role will involve answering inquiries, resolving issues, and providing expert guidance on our products and services.
You'll focus on delivering a positive experience by offering timely and effective solutions to meet their needs
What you"ll do
- Deliver exceptional support and handle customer inquiries with professionalism.
- Maintain and update customer accounts with accurate and detailed information.
- Assist with onboarding new clients and provide training on our platform.
- Contribute to team efforts by accomplishing related tasks as needed.
Qualifications
- High-energy, tech-savvy professional who is smart and hungry for success.
- Excellent communication skills and a personable phone demeanor.
- Strong problem-solving abilities and an outside-the-box thinker.
- Ability to work independently as well as part of a team.
- Highly organized, efficient, and able to thrive in a fast-paced environment.
- Open to feedback and constantly seeking personal and professional growth.
PI245453098
Last updated : 2024-08-21
Job Summary
Full Time
Accommodations
$50k-66k (estimate)
08/24/2024
09/04/2024
aloha-alexandrine.com
JACKSON, WY
25 - 50
2018
GREGORY PRUGH
<$5M
Accommodations
Related Companies
The job skills required for Customer support specialist include Problem Solving, Communication Skills, Customer Support, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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