We have a contract job opportunity with one of our major clients. They are looking for Web Developer III for one of their important projects.

Job Title: Web Developer III
Duration: 6 Months contract
Location: Philadelphia, PA (3 Day s onsite Philadelphia, PA 19103)

Required Skills:

• 4-7 years of IT experience. with hands on experience with the following technologies:
• Proven experience working with AWS Connect and implementing IVA/IVR solutions.
• Strong understanding of AWS services and architecture, including Lambda, S3, EC2, CloudFormation and CloudWatch.
• Proficiency in programming languages such as Angular, JavaScript, or Java for customization and automation.
• Experience with call center technologies, telephony infrastructure, and CRM systems will be a plus.
• Solid understanding of networking, security, and data privacy principles in cloud environments.
• Experience in designing and implementing chat solutions using AWS services like Amazon Connect and Amazon Lex.
• Knowledge of monitoring tools such as Amazon CloudWatch for tracking and analyzing AWS Connect performance.
• Strong problem-solving skills and ability to troubleshoot complex issues in AWS Connect and IVA/IVR systems.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.