344 Entry Level Customer Service Assistant Jobs in San Antonio, TX
Alphabe Insight Inc is Hiring an Entry Level Customer Service Assistant Near San Antonio, TX
Company Description
About DigiTalkTell:
DigiTalkTell is a leading provider of innovative digital communication solutions. We are dedicated to delivering cutting-edge technology and exceptional service to our clients. Our team thrives on creativity, collaboration, and a commitment to excellence.
Job Description
Job Description: We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our team in San Antonio, TX. In this role, you will be the first point of contact for our customers, providing outstanding support and resolving inquiries efficiently. You will work closely with our customer service team to ensure a positive experience for all clients.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about products and services, addressing any questions or concerns customers may have.
- Assist in processing orders, returns, and exchanges according to company policies.
- Document customer interactions and feedback, ensuring accurate and up-to-date records.
- Collaborate with team members to identify and resolve recurring issues or challenges.
- Participate in ongoing training and development to stay current with company products and procedures.
Qualifications
Qualifications:
- High school diploma or equivalent; Associate's degree or some college coursework preferred.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Proficient in using computer systems and Microsoft Office Suite.
- Ability to work effectively both independently and as part of a team.
- Previous customer service experience is a plus but not required.
Additional Information
Benefits:
- Competitive salary range of $41,000 - $52,000 per year.
- Health, dental, and vision insurance plans.
- 401(k) plan with company match.
- Paid time off and holidays.
- Opportunities for professional growth and advancement.
- Friendly and supportive work environment.
Job Summary
Full Time
$38k-48k (estimate)
09/09/2024
11/08/2024
The job skills required for Entry Level Customer Service Assistant include Customer Service, Problem Solving, Products and Services, Microsoft Office, Written Communication, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Assistant job description and responsibilities
The best customer service professionals have a deep knowledge of how their companies’ products work.
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A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
02/01/2022: Lowell, MA
Responding to questions with positive language can greatly affect how the customer hears the response.
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A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Assistant jobs
Good applications to employers of customer service staff may prove fruitful.
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Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.
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Have a clear escalation pathway.
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Measure and analyse customer feedback.
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Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.
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