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Alphagraphics is Hiring an Account Manager Near Dallas, TX
Account Manager Responsibilities:
- Has a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing
- Maintains a professional appearance
- Ensure all clients have a positive customer experience
- Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
- Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
- Captures customer’s specifics using “Job Analysis” questions
- Asks probing questions
- Reviews customer’s proofs, manages the proofing process, and calls customers when jobs are ready for pick up
- Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
- Routinely resolves customer inquiries and complaints
- Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
- Maintains current pricing strategies and customer billing procedures
- Assists in updating the mailing list database
- Assists sales rep functions and inside production when requested
- Follows up and manages Inbound Leads
- Follows up on targeted direct mail or local Shop mailings
- Keep customers informed regarding their job’s progress through the production process
- Shows proficiency in regular use of CRM tools
- Effectively manages all communication methods currently available to them to respond timely to customer inquiries
- Account Management experience is preferred but not required
- Knowledge of printing and prepress requirements a plus
- Possesses a solid knowledge of MIS systems and order entry processes
- Handles all communications with customers in a professional and respectful manner
- Strong analytical skills (break projects into steps or sets)
- Excellent writing and verbal skills
- Professional appearance and decorum
- Strong organizational and time-management skills
- AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Job Summary
Full Time
$91k-123k (estimate)
07/17/2024
09/05/2024
alphagraphics.com
LAKEWOOD, CO
100 - 200
2016
KIMBERLY MATINAS
$10M - $50M
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About Alphagraphics
We are a marketing and communications company specializing in signs, vehicle graphics, website and graphic design, mailing, booklets, books and printing services that will help Get Noticed, Get Business. AlphaGraphics Oceanside, is a locally owned and operated, we're experts in design, printing, mailing and digital archiving services, as well as direct marketing solutions that include the latest technologies in variable data printing, 1:1 marketing and cross-media campaigns. Our specialty has grown from print to include the latest marketing channels, including e-mail, online, mobile, ePublicat...ions and more. Vehicle Graphics Flags & Banners Full Service Custom Printing Store Windows Graphics Business Hours Decals Stickers - Labels Branding and Identity - Logos E-mail marketing Direct marketing Online marketing Mobile marketing When you integrate our services together, youll really see your response rates soar! Well also help you track, measure and optimize your communications, so that you can get more bang for your buck. Contact us today and tell us how we can help you tell your story! AlphaGraphics Oceanside is a certified Disabled Veteran Business Enterprise (DVBE), Small Business Micro (SB), Small Business Enterprise (SBE), and Service-Disabled Veteran-Owned Small Business (SDVOSB) with the State of California.
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The job skills required for Account Manager include Account Management, Products and Services, CRM, Billing, Business Development, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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