92 Field Service Manager Jobs in Traverse, MI
Alta Equipment Company is Hiring a Field Service Manager Near Traverse, MI
We provide our employees with the following tools and resources to be successful:
- Training
- Tuition assistance
- Employee stock purchase plan
- Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
- 401(k) with match
- Competitive wages
- Paid time off
- 10 paid holidays
- Work schedule: M-F, day shift
Responsibilities for this role include but are not limited to:
- Organize and present at weekly tech meetings and safety training
- Maintain high quality service delivery in an efficient, productive, and profitable manner
- Maintain ongoing maintenance schedules for service accounts
- Organize, coordinate, and schedule all scheduled maintenance, replacement, and Customer service work orders
- Assist or assign assistance for technician on accounts to ensure work quality
- Maintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendors
- Maintain appropriate staffing level and workload distribution to meet customer and business needs
- Work at the Traverse City location daily reporting to work at 7:00 AM
- Dispatch according to priority
- Meet or exceed monthly budgeted revenue with a 65% or higher GP
- Work with PSSR to quote repairs timely and accurately
- Open and close work orders with accuracy and clarity for customer billing
- Monitor employee training progress
- Discipline according to the Alta Handbook / Local 324 union – working closely with HR
- Oversee payroll entry and audit for accuracy
- Purchase order acquisition and coordination
- Monitor work in progress daily
- Responsible for condition of service vehicles and facility
- Required to be in the on the weekend on call rotation for your segment
- Recruit / interview / hire technicians
- Perform yearly technician reviews
- Promote a positive customer experience
- Incorporates Alta's Guiding Principles into daily activities
- Performs other duties as needed
- Physical/Sensory Functions: Regularly will sit, use hands, talk/hear; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
- Vision Requirements: Close vision (clear vision at 20 inches or less)
- Lift and/or Move Functions: Occasionally up to 25 pounds
- Work Environment: Occasionally will work near moving mechanical parts, exposed to fumes or airborne particles, outdoor weather conditions
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look ForAt Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
Other Opportunities At AltaPlease visit our careers page at altg.jobs to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!
Apply Now
Job Summary
Full Time
Wholesale
$69k-87k (estimate)
06/12/2024
07/07/2024
altaequipment.com
LIVONIA, MI
1,000 - 3,000
1984
Public
RYAN GREENAWALT
$500M - $1B
Wholesale
Related Companies
About Alta Equipment Company
Alta Equipment is an industrial and construction equipment company that provides forklifts, heavy construction equipment and warehouse solutions.
The job skills required for Field Service Manager include Customer Service, Field Service, Coordination, Billing, Safety Training, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Manager positions, which can be used as a reference in future career path planning. As a Field Service Manager, it can be promoted into senior positions as a Field Service Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Manager. You can explore the career advancement for a Field Service Manager below and select your interested title to get hiring information.
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