Business / Data Analyst

Washington, DC - Hybrid - 1 day a week onsite

End client if Fed Gov Agency so citizenship required

Clearable to Public Trust

Responsibilities:

• Troubleshoot services for the resolution and escalation of complex incidents /requests pertaining to the agency HR system.

• Investigate, analyze, and resolve data discrepancies between the HR system and National Finance Center.

• Document data discrepancies with resolution and discrepancies that are not resolved with explanation for historical artifacts.

• Document defects and enhancements utilizing the client s human resource system s templates to process through the appropriate intake procedures.

• Maintain artifacts in an agreed designation (e.g., SharePoint site) that is accessible by two different government departments.

• Support demonstration activities as change requests are implemented and participate in the testing cycle.

• Support the analysis and provide recommendation to mismatch reports to decrease the baseline threshold.

• Review issue reports available within the system investigating the root cause and providing recommendations for resolution.

• Provide guidance on personnel processing best practices.

• Support new implementation configuration, demos, User Acceptance Testing, and Q&A of system modules (e.g., Separating Employee Clearance).

• Utilize agreed upon tool to communicate risks and issues to the scope of activities and escalate as necessary.

• Participate in meetings, stand-up, or other meetings that provide guidance/direction on how defects are resolved or the implementation of an enhancements to socialize.

Required Skills:

• 4 years of experience working with PeopleSoft HR and Financial systems

• Bachelor s degree

• Federal Human Resources and/or Human Resources Systems experience

• Working knowledge of a data modeling tool (Visio, Axure, etc.)

• Excellent analytical, problem-solving, and communication skills.

• Ability to multi-task in a fast-paced environment.

• Strong verbal and written communication skills including individual and presentation to small group