Knowledge of office systems and procedures including proper Telemetryphone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which may include word processors, computer terminals or other automated equipment; ability to schedule and prioritize workflow; ability to read and interpret complex instructions. EXPERIENCE AND TRAINING: Two (2) years' general clerical work experience. SUBSTITUTION ALLOWED: College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience. PREFERRED: " Current EKG monitoring certification and/or Telemetrymetry experience. " Current Clerical experience in an inpatient acute care hospital unit. SPECIAL REQUIREMENT: IF NOT CERTIFIED AT HIRE; EKG MONITORING CERTIFICATION MUST BE OBTAINED WITHIN SIX (6) MONTHS OF HIRE TO RETAIN EMPLOYMENT. EXAMPLES OF DUTIES: " Observes EKG monitors and reports irregularities to appropriate medical staff. " Processes admissions, greet and receives new patients; obtains patients' information, assembles/reviews patients' charts upon admission. " Notifies nursing staff/physicians of patient admission or returns of surgical patients. " Communicates with patients' family members and help them comply with admissions and discharge procedures. Provides appropriate factual information. " Transcribes physician orders, processes/schedules orders for diagnostic and therapeutic tests and procedures. " Notifies staff of new orders. " Requests services from ancillary and support. " Notifies staff of critical diagnostic test results; tile/scan diagnostic test results. " Transports specimens, supplies and medication using pneumatic tubes. " Observes screen of cardiac monitor and listens for alarm; respond to cardiac or respiratory arrests and initiate calls for cardiac or respiratory arrests, notifies medical staff. " Maintains unit records; performs quality assurance on charts [verifies that charts/forms are filed and labeled correctly, all orders have been transcribed, allergies are noted]; coordinates entry/maintenance of admission/discharge records ensuring patients' information is recorded in all required systems; maintains patient charts by thinning and adding forms as needed; tile forms and reports. " Order supplies and maintains stock of unit materials e.g. supply of chart forms, patient care supplies, equipment, and clerical/desk supplies. " Maintains a hazardous-free work environment and adheres to infection control standards and unit security. " Sends and are receives documents via fax machine, scanners, email, etc., duplicates documents using copier or scanner. " Use software for word-processing, emailing, spreadsheets, etc; generate reports and responds to correspondence as directed. " Responds to patients and staff and visitors requests or complaints. " Utilizes and communicates with staff and patients via Connexall ( training provided) " Answers and process unit phone calls. Assists in the orientation of new staff. " Attends in-service training sessions and department staff meetings as required. " Participates in performance improvement activities. " Other related duties as assigned.