Alton Lane is actively hiring for a Part Time Sale Support Specialist for our Philadelphia, PA location in Rittenhouse Square.

This part-time role entails both customer-facing and administrative-type responsibilities.

A Sale Support Specialist is passionate about details, supporting a team, and providing an unsurpassed service experience to our customers.

A career at Alton Lane is both fast-paced and highly rewarding. Working here means being entrepreneurial, leading with integrity, taking initiative, thinking big, and working as a team to expand our presence across the country, introducing our brand to new customers, and taking ownership of driving our business to new heights.

Role & Responsibilities

Life at Alton Lane is constantly evolving. No two days are ever the same. The ability to multitask, think creatively, and prioritize is critical. A Showroom Coordinator supports the daily operations and revenue generation of the showroom in addition to a variety of other ad hoc tasks.

The expectations of a Sale Support Specialist are:

• Build rapport and develop relationships with new and existing customers to create an exceptional customer experience and aid in generating future business
• Assist daily sales and operational needs of the showroom and specialists through successful account and order management tasks including, but not limited to, client calls, email broadcasts, submitting orders, steaming garments, tracking and shipping orders
• Provide a visually stimulating and welcoming environment for customers, while offering the team a functional workspace, ensuring the presentation of the showroom are up to company standards
• Partner with our VP of Sales, Market Directors, the Customer Service/Training Director to design and construct the most effective and on-brand communication, engagement and marketing strategies for your showroom
• Support and reinforce a positive showroom culture and embody company values
• Be timely and provide clear, honest, and respectful communication with all customers and team members at all times

THE ALTON LANE CANDIDATE

You are an individual contributor who is always looking for opportunities to grow and develop in your professional career, meet new people, anticipate the needs of your team and customers, and embrace frequent changes and challenges.

You also have:

• 1-3 years of customer service and/or administrative experience
• Advanced organizational and communication skills
• Passionate about people and relationship building
• An eye for every. single. detail.
• Ability to confidently handle yourself internally with peers and externally with clients
• Independent and entrepreneurial with creative, critical-thinking skills
• Strong sense of self-awareness, humility, and personal responsibility in all that you do
• Flexibility to adapt and a willingness to try new things
• A curiosity that drives you to learn and develop yourself professionally and personally

PERKS OF THE ROLE

• Flexible schedule
• Collaborate (and HAVE FUN!) with a dynamic team of driven individuals across the country
• Access to our luxury clothing and accessories through a generous employee discount program
• Opportunity to carve out an exciting career path with a high-growth company
• Direct exposure to leadership and senior management, focusing on high-level sales strategy and business development training
• $20 bonus for every appointment booked on top of your hourly rate of pay

You could be the next Alton Lane team member. Apply today to schedule your interview.

Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.