8 Guest Services Representative (Flex) Jobs in Grand Forks, ND
Altru Health System is Hiring a Guest Services Representative (Flex) Near Grand Forks, ND
1200 S.Columbia Rd.
Grand Forks, ND 58201
Pay Range: $15.50 - $23.22
SummaryThe Guest Services Representative greets patients and guests who arrive at the facility in a timely, courteous and helpful manner. The representative ensures that all visitors are screened to ensure a safe and healthy environment for our patients and staff. This position acts as a liaison between patients, families and staff by greeting and checking in family members. The representative notifies families and updates to help keep the family informed and assisting physicians and staff in locating families for updates and securing support services as needed. This position provides concierge services to patients and families directing and/or escorting them to their destination.
Essential Job Functions
- Positively greets and accurately communicates information to all patients and guests arriving at Altru Health System. Initiates and implements all aspects of service excellence utilizing good judgment in providing companionship/escort services deemed appropriate while ensuring all patient/guest needs are met.
- Proactively offers assistance and suggestions for service needs within Altru Health System (i.e. cafeteria, restrooms, telephone, etc.) and concierge services outside of Altru Health System (i.e. convenient restaurants, hotels, shopping locations, and community attractions.)
- Coordinates closely with Greeters and other services areas within Altru Health System to maximize the ability to provide patient/guest assistance and services; works collaboratively with volunteers.
- Coordinates patient transfers between Altru campuses for appointments and/or admission by arranging appropriate transportation.
- Utilizes computer systems to look up information to direct the patients, family members and visitors appropriately (i.e. scheduled appointments, physician location, patient rooms, etc.)
- Assists patients/guests with wheelchairs and crutches, transports wheelchair patients/guests to their desired destination within the facility.
- Acts as a liaison between patients, families and staff by greeting and checking in family members associated with procedures. Notifies families with updates and securing support services as needed.
- Screens visitors and patients upon entry. Monitors visitor admittance to facilities to ensure a safe and healthy environment for our patients and staff.
- Performs other duties as assigned or needed to meet the needs of the department/organization.
- Sit: Frequently (34-66%)
- Stand: Occasionally (5-33%)
- Walk: Occasionally (5-33%)
- Stoop/Bend: Occasionally (5-33%)
- Reach: Frequently (34-66%)
- Crawl: Not Applicable
- Squat/Crouch/Kneel: Occasionally (5-33%)
- Twist: Occasionally (5-33%)
- Handle/Finger/Feel: Continuously (67-100%)
- See: Continuously (67-100%)
- Hear: Continuously (67-100%)
- Indoor: Continuously (67-100%)
- Outdoor: Not Applicable
- Extreme Temperature: Not Applicable
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Reference ID: R3862
Job Summary
Part Time
$29k-37k (estimate)
06/10/2024
07/06/2024
ceoaltruchoice.org
Grand Forks, ND
<25
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The job skills required for Guest Services Representative (Flex) include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative (Flex). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative (Flex). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative (Flex) positions, which can be used as a reference in future career path planning. As a Guest Services Representative (Flex), it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative (Flex). You can explore the career advancement for a Guest Services Representative (Flex) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
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